- Report: #694879
Complaint Review: Treasure Seeker Gifts and Collectibles - Germantown Internet
Reported By:
Anonymous -
College Station, Texas, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Treasure Seeker Gifts and Collectibles
Germantown, Internet, United States of America
Phone:
262-293-6709
Web:
www.treasureseekersgifts.com/Default.asp
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Treasure Seeker Gifts and Collectibles Treasure Seekers Gifts & Collectibles never sent me my product and never returned my calls Germantown, Internet
On December 9, 2010, I ordered a Harry Potter and the Deathly Hallows Scrapbook Puzzle for my sister for Christmas. It said the product was in stock and should arrive on December 23 or 24. I called and left messages that included my name, number, and reason for calling. I never received a call back.
It has been 2 months since I placed my order and my product has not arrived. When I go to the website, it says the page cannot be found so now I have no clue if my order is still processing or has been shipped. On top of that, they have not returned my calls and I already paid for the product and have not received a refund for it!
I am an understanding person, but if I cannot receive my purchase I expect a call or email and a refund.
It has been 2 months since I placed my order and my product has not arrived. When I go to the website, it says the page cannot be found so now I have no clue if my order is still processing or has been shipped. On top of that, they have not returned my calls and I already paid for the product and have not received a refund for it!
I am an understanding person, but if I cannot receive my purchase I expect a call or email and a refund.
1 Updates & Rebuttals
Michele Mazur
Germantown,Wisconsin,
United States of America
Refunded - was a preorder item
#2REBUTTAL Owner of company
Mon, February 28, 2011
This was a preorder item and the consumer did not read the discription carefully when ordering. Since this product did not come in as it was delayed I have refunded the money.
