- Report: #68561
Complaint Review: Tree House Marketing - Provo Utah
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Author Not Confirmed
Why?
Tree House Marketing
404 West 5050 North Provo, 84606 Utah, U.S.A.
Phone:
1-800-698-9997
Web:
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Tree House Marketing ripoff, stole, fraudulent billing What a crooked company. A bunch of thieves is all they are. Provo Utah
Several months ago I was diagnosed with Tinitus, a rare form of moderate hearing loss, associated with a constant ringing in the ears. My doctor said that there is no cure, but only medications that provide temporary relif. With that I searched for such medications that were available over the counter. What I found was Ring Stop.
Ring Stop is an all natural product that is supposed to temporaily reieive the symptoms of Tinitus. So I sent in for a "free" trial of Ring Stop from Tree House Marketing.
First they billed me $19.90 for shipping, which I paid promptly and did not take notice of. After receiving Ring Stop several days later an accompanying letter said I had 30 days to try the product, risk free, and if I did not like the product I could send it back within 37 days with no added cost to me. However If I liked the product I would be billed $199.95 on my credit card. So I tried the product.
Unfortunately it did not work. In fact it made things worse. Rather than reducing the ringing in my ears it kept it at a constant level, rather than changing throught the day. So after taking the pills for about 2 weeks I stoped taking them and sent them back.
I shipped the product UPS ground knowing that they would arrive well within the trial period, which they did. Several days later I got a call from Tree House Marketing asking why I sent the medication back. I told them what happened to me, then I asked if I would still be charged for the medication. They replied "NO" and assured me that I would not be charged, and I left it at that, this happened in mid May.
In July I received my credit card bill for June and right there was a charge of $199.95 for Ring Stop. Immediatly I called Tree House Marketing customer support and talked with Charmaine. She had no answer as to why I was charged, but said I could fax her a copy of my credit card statement and she would straighten matters up. After giving me her fax number I went to the local bank and had a copy of my bill faxed over to her.
Several days later I called to follow up on the progress of my refund. Again I got Charmaine, and she stated that she had received the copy of my bill and that I should receive my refund check for $199.95 with in a few weeks.
I waited a whole month, it was now August, and still no check. I tried calling customer service again, but this time all I got was a busy signal. I called back every few days since then but all I get is a busy signal.
What a crooked company. A bunch of thieves is all they are. I encourage anyone who reads this to tell everyone they know about what a scam Tree House Marketing is, and to not buy anything from them at all.
Noah
Custer, Wisconsin
U.S.A.
Ring Stop is an all natural product that is supposed to temporaily reieive the symptoms of Tinitus. So I sent in for a "free" trial of Ring Stop from Tree House Marketing.
First they billed me $19.90 for shipping, which I paid promptly and did not take notice of. After receiving Ring Stop several days later an accompanying letter said I had 30 days to try the product, risk free, and if I did not like the product I could send it back within 37 days with no added cost to me. However If I liked the product I would be billed $199.95 on my credit card. So I tried the product.
Unfortunately it did not work. In fact it made things worse. Rather than reducing the ringing in my ears it kept it at a constant level, rather than changing throught the day. So after taking the pills for about 2 weeks I stoped taking them and sent them back.
I shipped the product UPS ground knowing that they would arrive well within the trial period, which they did. Several days later I got a call from Tree House Marketing asking why I sent the medication back. I told them what happened to me, then I asked if I would still be charged for the medication. They replied "NO" and assured me that I would not be charged, and I left it at that, this happened in mid May.
In July I received my credit card bill for June and right there was a charge of $199.95 for Ring Stop. Immediatly I called Tree House Marketing customer support and talked with Charmaine. She had no answer as to why I was charged, but said I could fax her a copy of my credit card statement and she would straighten matters up. After giving me her fax number I went to the local bank and had a copy of my bill faxed over to her.
Several days later I called to follow up on the progress of my refund. Again I got Charmaine, and she stated that she had received the copy of my bill and that I should receive my refund check for $199.95 with in a few weeks.
I waited a whole month, it was now August, and still no check. I tried calling customer service again, but this time all I got was a busy signal. I called back every few days since then but all I get is a busy signal.
What a crooked company. A bunch of thieves is all they are. I encourage anyone who reads this to tell everyone they know about what a scam Tree House Marketing is, and to not buy anything from them at all.
Noah
Custer, Wisconsin
U.S.A.
