Complaint Review: Tri Star Carriers - Not Available Florida

Go to My Fox Philly- They eat up little shits like you and spit you out- BEEP.... Bottom line is that people are tired of people like you.... Yes, I know... The truth hurts....

Gino, I do not know why you would use words such as exceptional because TRI STAR CARRIERS IS far from it- For emails, I received NO replies because you all know that what you did was WRONG- Secondly, I would not waste my time typing this unless it was true- I do not like liars, I do not like you for you are NOT a man of your word and I know the truth so that's all that matters! Maybe if your "Girl" Tiffany, did her job and stopped p***y footing around, especially when it came to our money, I wouldn't of had to call to find out where the hell our van was- In business, if you knew anything about it, a company such as yours should never make absolutes and promises! Shame on you! Our van is our lively hood- You do not know what work is Gino! Knowing that it sat there is the reason why I called- No one called back- Let me refresh your memory- I called you and you said you would call me back and refund my money that you took from us- You said, TRI STAR CARRIERS will take a loss- Yeah, Ok Gino- You never called why? Because you are a scam artist and a liar- And you know that I am right- It's not about the money anymore... It's how you handled business and you did it poorly- I am just letting everyone know not to deal with a company that rips off hard working folk- As for your rebuttal, I couldn't read half the dribble because it held no validity.... Try again... No, wait. As you told me on the phone... Leave a message after the BEEP..... BEEP... BEEP this > The truth certainly hurts, sure, but you screwed with the wrong gal and want to mess with the bull, expect the horns!

To: All readers including Ms H, First I would like to start off by saying that a Tri-Star carrier is deeply saddened by Ms. H's comments. We transport hundreds of vehicles in a month's time and are very efficient and professional in doing so. Ms. H's van did get picked -up and delivered. The fact that she agreed to pay an additional $200 directly to the driver because she had a rack and her van was full of tools was her decision and her decision alone. We would have found another carrier to pick-up and deliver her van if she would have simply said so. She called the office about 3 to 6 times a day which all of her calls were taken and her concerns were dealt with. The fact that she didn't receive as many e-mails as she would like is that we were talking to her every single day on her transportation of this particular vehicle. She did receive e-mails and phone calls from us but unfortunately in Ms. Hs eyes this was not enough. We talked to her every day for about 2 weeks; we picked-up her van and delivered which is why I'm so bewildered at her remarks in this site. We have a signed contract with her stating the terms and conditions and the amount that would cost her to do this. At anytime if she felt un-comfortable, she could have cancelled. So I ask all of you why stay on board with us and why after what she calls a bad experience still transport her vehicle with us, which in the end she got her vehicle transported from Pennsylvania to Arizona. We are a licensed, bonded and insured company and we definitely are not in the business to rip-off hard working people because 1. We ourselves are hard working people; all of us here have 12 to 13 hr shifts and 2. We have been doing business for a long time which tells us we are doing right by our customers that we service. I invite anyone to call us and ask for me (Gino- Manager) so that I can answer a ny concerns that you the reader might have. Finally as far as her leaving a message on a voicemail , it was exactly that , a voicemail that she got , not a live person because when you call the main line and it doesn't get picked up the first or second ring due to heavy call volume , the phone system automatically sends caller to voicemail. This feature cannot be over ridden by any employee. I would like to conclude my saying that Ms. H called several times to get money back to her credit card because she stated that she really needed the money because she was going thru some tough times and unfortunately like I told Ms. H, we delivered a service which were rendered, so as a company we need to get paid, which is why I believe that she got aggravated which spawned this very aggressive tone type of remark. We understand that moving has a lot of stress involved and we by no means want to add to that but when there is so many drivers on strike because they want to demonstrate their American Right to stand and voice their opinion against extremely high pricing in gas , it makes more and more difficult to transport cars or goods cross country and in the end its us the consumers that suffers which is why it is important to voice your opinion but voice it to those that can give us all some type of relief at the gas pump and in our lives. Again we invite anyone to reach out to us for any questions or concerns. Thank you for your time in reading and with being more in tune with what is going on. Have a great day. I remain respectfully yours, Gino (Tri-Star Carriers)

To: All readers including Ms H, First I would like to start off by saying that a Tri-Star carrier is deeply saddened by Ms. Horner's comments. We transport hundreds of vehicles in a month's time and are very efficient and professional in doing so. Ms. H's van did get picked -up and delivered. The fact that she agreed to pay an additional $200 directly to the driver because she had a rack and her van was full of tools was her decision and her decision alone. We would have found another carrier to pick-up and deliver her van if she would have simply said so. She called the office about 3 to 6 times a day which all of her calls were taken and her concerns were dealt with. The fact that she didn't receive as many e-mails as she would like is that we were talking to her every single day on her transportation of this particular vehicle. She did receive e-mails and phone calls from us but unfortunately in Ms. Hs eyes this was not enough. We talked to her every day for about 2 weeks; we picked-up her van and delivered which is why I'm so bewildered at her remarks in this site. We have a signed contract with her stating the terms and conditions and the amount that would cost her to do this. At anytime if she felt un-comfortable, she could have cancelled. So I ask all of you why stay on board with us and why after what she calls a bad experience still transport her vehicle with us, which in the end she got her vehicle transported from Pennsylvania to Arizona. We are a licensed, bonded and insured company and we definitely are not in the business to rip-off hard working people because 1. We ourselves are hard working people; all of us here have 12 to 13 hr shifts and 2. We have been doing business for a long time which tells us we are doing right by our customers that we service. I invite anyone to call us and ask for me (Gino- Manager) so that I can answer any concerns that you the reader might have. Finally as far as her leaving a message on a voicemail , it was exactly that , a voicemail that she got , not a live person because when you call the main line and it doesn't get picked up the first or second ring due to heavy call volume , the phone system automatically sends caller to voicemail. This feature cannot be over ridden by any employee. I would like to conclude my saying that Ms. H called several times to get money back to her credit card because she stated that she really needed the money because she was going thru some tough times and unfortunately like I told Ms. H , we delivered a service which were rendered, so as a company we need to get paid, which is why I believe that she got aggravated which spawned this very aggressive tone type of remark. We understand that moving has a lot of stress involved and we by no means want to add to that but when there is so many drivers on strike because they want to demonstrate their American Right to stand and voice their opinion against extremely high pricing in gas , it makes more and more difficult to transport cars or goods cross country and in the end its us the consumers that suffers which is why it is important to voice your opinion but voice it to those that can give us all some type of relief at the gas pump and in our lives. Again we invite anyone to reach out to us for any questions or concerns. Thank you for your time in reading and with being more in tune with what is going on. Have a great day. I remain respectfully yours, Gino (Tri-Star Carriers)

Rita contracted Tri-Star Carriers Brokers to transport here vehicle from PA-AZ for $1050. She signed a contract that stated we have 14 days to transport the vehicle from the orignal pick up date. As brokers Tri-Star carriers contracted a driver to transport Rita's vehicle. When the driver arrived at the place of pickup, inside the vehicle were tools that exceeded the weight limit. At that moment Rita made a side deal with the driver to pay more money to have the vehicle transported. She had the option refuse to pay the extra money and another driver would have been contracted to transport here vehicle for the original amount. Her vehicle was transported to AZ and all services were rendered.