- Report: #654530
Complaint Review: trymedia.com - San Francisco California
Reported By:
Dave -
Doylestown, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
trymedia.com
San Francisco, California, United States of America
Phone:
Web:
trymedia.com
Categories:
Business Rating:
(0)
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trymedia.com Trymedia.com rips people off and doesn not provide any tech support or customer service San Francisco, California
Through aol games I purchased the game Heavy Weapon Delux from games.com. I was able to pay for, download and install the game. This is where the issues began.
I am unable to launch the game. I went to trymedia.com's help/support page and was unable to find any instructions how to rectify my problem. I did everything their page suggested to no avail.
I first contacted them with my issues and the reply email I got stated that I would get a response email in 24-72 hours. Well that was over 10 days ago without one response from trymedia.com. In the ensuing 10 days I have sent 5 emails to them explaining my situation and have yet to recieve any replies.
The company only offers a refund during the first 48 hours after purchase so now I'm screwed. I can't get my money back and the site seems incapable or unwilling to help me or address my issue at all. This is possibly one of the worst sites that I have purchased something from and I will never give them any business ever again.
