- Report: #896919
Complaint Review: Turtle Shack - Internet Internet
Reported By:
John Groseclose -
Riverview, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Turtle Shack
6821 Industrial Ave, Port Richey, FL Internet, Internet, United States of America
Phone:
1-800-517-1809
Web:
www.turtleshack.com
Categories:
Business Rating:
(0)
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Turtle Shack Chelonia LLC, Tortoise Shack This company refuses to return money once they take it from your account! Internet
I ordered a turtle and some turtle care products (cage, food etc) for my son on 13 March 2012 for $48.64. After I placed my order, I was contacted my Turtle Shack to let me know the shipping would be increased substantially because it had to be sent overnight. I canceled my order because I did not want to pay the extra money. On 15 March I received confirmation that the order was canceled. At no time did I ever receive anything from this company in the mail - no turtle, no cage nothing. Since that time, I have tried repeatedly to get my money back. Each time it's the same story. The sales representative tells me he will fax my invoice to accounting for processing, but nothing ever comes of it. It is now 3 months later and I haven't seen a dime of the money Turtle Shack took from my account. This company is a bunch of thieves! Stay away from them!
