- Report: #449058
Complaint Review: TVDVDBoxSets.com - Internet
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Author Confirmed
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TVDVDBoxSets.com
Internet, U.S.A.
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TVDVDBoxSets.com Aka PlanetDVDstore.com Send wrong items - do not refund or respond - pirated copies - poor quality. Internet
Don't be fooled! This is the same horrible online store as PlanetDVDstore by a different name. They will keep changing their name as long as complaints are registered, so be vigilant!!
They sent the wrong set, something I never ordered. They didn't respond to my emails to try to straighten the situation out. The set that did come was a pirated set, obviously copied from a PC, of very poor quality. The labels were printed on a computer printer, and each disc had a hand-written number on it.
Finally my credit card company had to do a chargeback.
Stu
North Palm Beach, Florida
U.S.A.
They sent the wrong set, something I never ordered. They didn't respond to my emails to try to straighten the situation out. The set that did come was a pirated set, obviously copied from a PC, of very poor quality. The labels were printed on a computer printer, and each disc had a hand-written number on it.
Finally my credit card company had to do a chargeback.
Stu
North Palm Beach, Florida
U.S.A.
3 Updates & Rebuttals
Royal Knight
Chirnside Park,Australia,
Australia
I got gypped too! Chargeback the only option.
#2Consumer Comment
Wed, May 27, 2009
Thank god I found this website otherwise I'd be searching for sumthing that would never come! I too purchased a DVD Box set of Duckman and I received a package with the wrong tracking number and wrong item. The DVD's I got were off some old 70's show it was inside a VHS box and DVD's looked like they were pirated semi-professionally I've never tried watching the discs but i'm sure they would be awful like everyone keeps saying. After reading posts on this site I decided a chargeback was my only option I went down to the bank today and told them the story I had to print out the emails about the order and write a full letter on the entire situation I write up 3 pages worth so they know EVERYTHING. anyhow I was able to give the right amount of documents and info the bank needed in order to request the chargeback and investigate which thief of there has my money! takes about 45 hmm 90 days for them to check it out. Hopefully the bank will email me saying they were able to get my money back!
Royal Knight
Chirnside Park,Australia,
Australia
I got gypped too! Chargeback the only option.
#3Consumer Comment
Wed, May 27, 2009
Thank god I found this website otherwise I'd be searching for sumthing that would never come! I too purchased a DVD Box set of Duckman and I received a package with the wrong tracking number and wrong item. The DVD's I got were off some old 70's show it was inside a VHS box and DVD's looked like they were pirated semi-professionally I've never tried watching the discs but i'm sure they would be awful like everyone keeps saying. After reading posts on this site I decided a chargeback was my only option I went down to the bank today and told them the story I had to print out the emails about the order and write a full letter on the entire situation I write up 3 pages worth so they know EVERYTHING. anyhow I was able to give the right amount of documents and info the bank needed in order to request the chargeback and investigate which thief of there has my money! takes about 45 hmm 90 days for them to check it out. Hopefully the bank will email me saying they were able to get my money back!
Broadway
Mitchell Park,Australia,
Australia
Chargeback...
#4Consumer Suggestion
Fri, May 15, 2009
I have also been done by these people. I also wish to file a Chargeback. Do you have their address to return the item to? I was told by my bank the item needs to be sent back via registered mail and proof of this retained, but I no longer have the box it came in. I don't even know if there was an address on it.
