- Report: #4743
Complaint Review: Ugly Duckling Used Car Sales - Van Nuys California
-
Author Not Confirmed
Why?
Ugly Duckling Used Car Sales
5555 Van Nuys Blvd. Van Nuys, 91401 California, U.S.A.
Phone:
818-374-5300
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
All Lies From Ugly Duckling, Van Nuys CA Ripoff
My sister and myself were first time buyers and were just looking at some of the cars the duck had. We were then bum rushed into filling out an application for credit. When The rep. told us that our credit was bad and we had no choice but to deal with them, we tried them out.
The car was for my sister to take her child and mine to school and work. I myself had a 90Ford Aerostar with a brand new transmission and in excellent condition, so i was not looking. The rep. then told my sister and I that we needed some money down for the 96 dodge stratus taht we were supposed to get, I mentioned my van for a possible trade in since we thought the car was a better source of transportation not to mention a gas saver.
I was asked for my key to the van by the Manager Jerry M. To check out the trans. No problem. The rep came back and said he would give us $2,990 for the van. Good deal so we thought. Well come to find out the car needed some major repairs and the 96 dodge that was on the bill of sale was in fact a 95 dodge on the contract.
Upon problem after problem with the car we had to deal with the rude managers and pack of lies the Duck was feeding us. And just when we didnt think it could get any worse, we took the contract to another dealer and was told that we didnt in fact get the promised price of my van of $2,990 but a mere $600. What a pack of lies and talk about ethics? THE DUCK HAS NONE> I dont know how they can sleep at nite.
To take us for a Good van and stick us for an unreliable car is the ultimate pits. Not only did they rip us off but they took advantage of us and stole from our kids.
The car is only worth $3,000 and we are paying $10,000 plus 29.95% apr. Please help us. Thank you Vanessa L. and Robin J.
The car was for my sister to take her child and mine to school and work. I myself had a 90Ford Aerostar with a brand new transmission and in excellent condition, so i was not looking. The rep. then told my sister and I that we needed some money down for the 96 dodge stratus taht we were supposed to get, I mentioned my van for a possible trade in since we thought the car was a better source of transportation not to mention a gas saver.
I was asked for my key to the van by the Manager Jerry M. To check out the trans. No problem. The rep came back and said he would give us $2,990 for the van. Good deal so we thought. Well come to find out the car needed some major repairs and the 96 dodge that was on the bill of sale was in fact a 95 dodge on the contract.
Upon problem after problem with the car we had to deal with the rude managers and pack of lies the Duck was feeding us. And just when we didnt think it could get any worse, we took the contract to another dealer and was told that we didnt in fact get the promised price of my van of $2,990 but a mere $600. What a pack of lies and talk about ethics? THE DUCK HAS NONE> I dont know how they can sleep at nite.
To take us for a Good van and stick us for an unreliable car is the ultimate pits. Not only did they rip us off but they took advantage of us and stole from our kids.
The car is only worth $3,000 and we are paying $10,000 plus 29.95% apr. Please help us. Thank you Vanessa L. and Robin J.
8 Updates & Rebuttals
Stick
Phoenix,Arizona,
car buyer's advocate responds
#2Consumer Suggestion
Wed, March 27, 2002
If any car buyer feels that they have been taken advantage, better known as "ripped Off" by the Qwacking duck, you can call up the owner Steven Geary or email him and tell him what you think of the Qwacking duck. I urge all who have been ripped off by Ugly Duckling to fax a copy of your rip-off report to the below fax number. Call up Steven Geary and tell him how you feel about Ugly Duckling. Ugly Duckling Corp. Steve Geary 4020 E. Indian School Phoenix, AZ 85018 US Phone: (602) 852-6643 Fax..: (602) 667-2598 Email: [email protected] Car buyer's advocate Phoenix, AZ
jennife
leesburg,Florida,
I'm sorry that this has happend to you, but......
#3Consumer Comment
Tue, March 26, 2002
My husband currently works for Ugly Duckling, and has for several years. I am truly sorry about what has happend to all of you, but each salesperson is different. My husband and I went to a local Ford dealership, and had the same problems that all of you have run into. It is not just limmited to the Ugly Duckling, but to ALL car lots. My husband is a salesman, and like many others, has to put food on our table. This does NOT mean that he will cheat you or even lie or steal, but he will do the vey best he can to sell a car. Many of our friends have purchased cars from him, and have run into NO problems...LOVE their cars, and have even come back to the Duck to purchase second and third cars. Like I said before, I am very sorry to hear of your bad experiences
Had to get help from attorny!
#40
Thu, May 24, 2001
For all the people that were ripped off from that Ugly Duck dont take it lying down. Get legal help, we did and have a case now. There are many options out there no matter how bad you think it is with your credit or down payment, to bad we didnt know that befor but then again you dont expect to get ripped off either. A lesson learned i guess. I also wanted to thank everyone that has sent me an e-mail regarding The Ducks shaddy behavior. I now know there are more out there like us. Thanks to badbusinessbureau.com Rip-off Report for letting us post our complaints! Vanessa
Had to get help from attorny!
#50
Thu, May 24, 2001
For all the people that were ripped off from that Ugly Duck dont take it lying down. Get legal help, we did and have a case now. There are many options out there no matter how bad you think it is with your credit or down payment, to bad we didnt know that befor but then again you dont expect to get ripped off either. A lesson learned i guess. I also wanted to thank everyone that has sent me an e-mail regarding The Ducks shaddy behavior. I now know there are more out there like us. Thanks to badbusinessbureau.com Rip-off Report for letting us post our complaints! Vanessa
Had to get help from attorny!
#60
Thu, May 24, 2001
For all the people that were ripped off from that Ugly Duck dont take it lying down. Get legal help, we did and have a case now. There are many options out there no matter how bad you think it is with your credit or down payment, to bad we didnt know that befor but then again you dont expect to get ripped off either. A lesson learned i guess. I also wanted to thank everyone that has sent me an e-mail regarding The Ducks shaddy behavior. I now know there are more out there like us. Thanks to badbusinessbureau.com Rip-off Report for letting us post our complaints! Vanessa
Had to get help from attorny!
#70
Thu, May 24, 2001
For all the people that were ripped off from that Ugly Duck dont take it lying down. Get legal help, we did and have a case now. There are many options out there no matter how bad you think it is with your credit or down payment, to bad we didnt know that befor but then again you dont expect to get ripped off either. A lesson learned i guess. I also wanted to thank everyone that has sent me an e-mail regarding The Ducks shaddy behavior. I now know there are more out there like us. Thanks to badbusinessbureau.com Rip-off Report for letting us post our complaints! Vanessa
#80
Thu, May 24, 2001
#90
Thu, March 22, 2001
