- Report: #469452
Complaint Review: Unified Doers Management Group LLC; UD Management Group - Washington District of Columbia
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Author Confirmed
Why?
Unified Doers Management Group LLC; UD Management Group
611 K Street N.W., Suite 3 Washington, 20001 District of Columbia, U.S.A.
Phone:
202-898-1211
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Unified Doers Management Group, LLC; UD Management Group Door to Door sales; accepted payment, did not deliver, making excuses when contacted via phone since February 2009 Washington District of Columbia
Placed renewal order January 3rd, 2009 with door to door sales person
Called 2/20 when renewal was not processed; was told an address error was the problem and it was corrected.
Called 5/11 when renewal still was not processed; was told it would not be updated until immediately prior to renewal date (9/2009)
Called 7/9 or 10 when I received "this is your last magazine" notice with final issue; was told it had been paid in January. I told Customer Service agent that it had not been paid and told CS agent that I felt as if they were ripping me off. CS agent put me on hold for a few minutes then returned to say a Supervisor would call me back after reviewing my complaint.
Called 7/14 when Supervisor did not call; was told there was an address error that was holding up the process. After explaining that I had heard that story already, was told to forward receipt with refund request. I told CS agent that I had checked them out on the web and seen the other reports of fraud against the company and felt I was being scammed. He became angry and refused to work with me.
Sending refund request today.
Scammed
Houston, Texas
U.S.A.
Called 2/20 when renewal was not processed; was told an address error was the problem and it was corrected.
Called 5/11 when renewal still was not processed; was told it would not be updated until immediately prior to renewal date (9/2009)
Called 7/9 or 10 when I received "this is your last magazine" notice with final issue; was told it had been paid in January. I told Customer Service agent that it had not been paid and told CS agent that I felt as if they were ripping me off. CS agent put me on hold for a few minutes then returned to say a Supervisor would call me back after reviewing my complaint.
Called 7/14 when Supervisor did not call; was told there was an address error that was holding up the process. After explaining that I had heard that story already, was told to forward receipt with refund request. I told CS agent that I had checked them out on the web and seen the other reports of fraud against the company and felt I was being scammed. He became angry and refused to work with me.
Sending refund request today.
Scammed
Houston, Texas
U.S.A.
2 Updates & Rebuttals
John
Middletown,Connecticut,
United States of America
They sell magazines that you can get for free on the Internet
#2Consumer Suggestion
Wed, June 23, 2010
They sell magazines that you can get for free on the Internet
Keep your family and kids safe as UDMG hires convicted felons and criminals to 'show them the way' into your peacefull neighborhood.
If I see them again I know what I am going to do.....
Scammed
Houston,Texas,
U.S.A.
Problem Resolved
#3
Tue, August 18, 2009
After contacting the BBB and reporting the problem, I received a refund check within 2 weeks.
Thank you
