- Report: #1444848
Complaint Review: Unique Moving and Storage - Miami Florida
Reported By:
Sandy -
Henderson, Nevada, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Unique Moving and Storage
20815 N.E. 16th Ave. Miami, 33179 Florida, United States
Phone:
305-455-1428 or 886.291.0
Web:
www.uniquevanlines.net
Categories:
Business Rating:
(0)
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Unique Moving and Storage Unique Van Lines Lost funiture and other belongings, extremely rough with boxes marked GLASS and as a result the entire contents were shattered Miami, Florida
Report Attachments
on 2/22/20187 the drivers showed up at my apartment located at (((REDACTED))) 3 hours late, it took Uniuqe until 3/19/2018 to deliver my belongings and held them in the truck until I went to the bank. They charged me a $1,186 and would only take cash or a post office money order. This is illegal under Florida statutes 507.06. Several boxes clearly marked GLASS or FRAGILE were badly damaged as if they had been thrown around, and as a result, the entire contents were broken. my computer was broken and a couch that I have had since March of 2017 very dirty and torn
At least 2 boxes are missing, as well as the top of my dining table and a toolbox, full of tools. I filled a claim including photos of the damage via certified mail. It was signed for on April 13, 2018, however to date, I have not heard from the company. When I call them they only say they are looking for my belongings but refuse to say exactly what has been done. The customer service people are rude and have an "I don't care" attitude.
I hope to spare others from the horrors of dealing with Unique Van Lines.
