- Report: #1373610
Complaint Review: united airlines - Nationwide
-
Author Confirmed
Why?
united airlines
Nationwide, USA
Phone:
888) 458-7768
Web:
www.unitedairlines.com
Categories:
Business Rating:
(0)
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United Airlines scaming customers United Airlines is fraud chicago Nationwide
I purchased 2 United Airline tickets from Priceline to travel from San Francisco to Atlanta. Upon arriving 2 hours early I tried to check in outside at the curbside bag check in due to the long line inside. After 35 minutes if standing in line, I am told since I purchased the ticket from Priceline, I have to go inside. So I go inside and stand in another line for an hour. Finally I get to the KiosK and the lady tells me "sorry but you won't make it in time." So she then tells me that she is putting me on a later flight that is non stop. It sounded great so I said sure. There were zero talks about additional costs. I take the flight and the next day I see another charge of 333.80 x 2 on my card. This was the exact amount I was charged by Priceline. I call United and they said there is nothing they can do. They actually told me to dispute the charge.
I disputed the charge and showed evidence of payment already made through Priceline. One month later I get a letter from my bank that says united denied the dispute and that the 333.80 x 2 was for changing the flight. Total lie! United Airlines standard flight change fee is $200. Even if I was wrong there was a charge, they should have only charged me $200. Is it a coincidence that the United Charge is exact amount of Priceline charge?
Be careful when traveling as I have had nothing but problems with United. I have lost more money with them than saved. This was the 3rd and last time I let them rip me off. STAY AWAY FROM THIS GIANT SCAM COMPANY!
