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  • Report:  #1258701

Complaint Review: UNITED AUTO DEFENSE - ST LOUIS Missouri

Reported By:
KELLEY HATES U.A.D - PITTSBURGH, Pennsylvania, USA
Submitted:
Updated:

UNITED AUTO DEFENSE
ST LOUIS, Missouri, USA
Phone:
1-888-869-9150
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I received a post card in the mail stating that my warranty that I had purchased was about to expire! I called the 800 number and I was required to put down a $260 deposit for the new year and was told that they would continue to deduct it out of my checking account.

A couple months later, I noticed that 2 different amounts for 2 different warranties were being deducted out of my account! I called and found out that I was being billed for 2 separate warranties on the same car! I called the most current one, that is the one that hoodwinked me and made me think that my warranty was about to expire and to reinstate it.

I called the number and I was told that I had to write a cancellation letter in order to get my refund, no problem! I wrote it immediately and sent it in, then I called about a week later to see if it was received and I was informed that it would take up to 8 weeks to receive my refund, but it would only be a partial one because of the months that I had the coverage (that I NEVER used).

Since the 8 weeks had expired, I had called several times and I get a different story every time from the check is on the way to they mail them out every Thursday!!! I have definitely been bamboozled from the very beginning, plus they keep sending me postcards trying to trick me again.

What can I do to get my money back??

 

 

 

 



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