Complaint Review: United Gold Direct - westlake village California

Yes, this report is a hoax. We have again looked at our files and confirmed that we have no record of a customer named M. Whitman, from Cheyenne Wyoming either. We also contacted the State Library located in Cheyenne, and out of the twenty people who employed there, they also have no record of anyone by that name EVER working there.

We would welcome anyone reading this rebuttal to check it out as well and call the State Library located in Cheyenne.

Again, we are disturbed that people in our industry will stoop so low to fraudulently disparage another company in their industry rather than focus on their own customers experience. We stand by our original conclusion that without a doubt, this allegation is nothing more than a disgruntled competitor envious of how we exceed our customers expectations by delivering metals in a timely manner and at competitive prices. Furthermore, this alleged report posted by SSmith222 (now M. Whitman), is strikingly similar to other reports filed against other companies, specifically report #456210 filed in March '09 and report #465545 filed in August '09. Who knows how many other false reports have been filed by this person.

Your company is the Hoax!

This report is absolutely NOT a HOAX!  Of course you would say that.  To this day Mr. Blaser I have not received my gold. Where is my gold buddy?

To all reading this is my name is M. Whitman  I work at State Library in Cheyenne.   So does the friend that referred me this company.  I now have an attorney and am seeking legal action against you and your company.   Did you think that your attorney calling my phone was going to scare me boy?  I live in Wyoming, every one of my neighbors is honest and hardworking Americans.  We believe in the constitution, we obey the law and believe in our rights to free speech and right to bare arms. 

Son, what you guys are doing over there aint right!  I am a 72 year old grandfather.   It aint right at all.  I should have known something was up when I read the back of your flier, that says, "In Gold We Trust" instead of "In God We Trust".  I will get my money back. 

The constitution is on my side and I will win. 

After a thorough investigation, we have concluded without a doubt that this allegation is nothing more than a disgruntled competitor envious of how we exceed our customers expectations by delivering metals in a timely manner and at competitive prices. Furthermore, this alleged report posted by SSmith222, is strikingly similar to other reports filed against other companies, specifically report #456210 filed in March '09 and report #465545 filed in August '09. Who knows how many other false reports have been filed by this person. We are disturbed that people in our industry will stoop so low to fraudulently disparage another company in their industry rather than focus on their own customers experience.

We have no record of this allegation. At United Gold Direct, we put our clients first and we are dismayed to learn about this allegation posted to "Rip-Off Report." We have reviewed this allegation and not only have we not found any issues that match this allegation, but we are yet to find a client or even a telephone call that originated from Cheyenne, WY. We do not tolerate any misconduct within our organization and we would like to further research this issue. We encourage the person who posted this report to call our offices at (888) 502-3222.

We have no record of this allegation. At United Gold Direct, we put our clients first and we are dismayed to learn about this allegation posted to "Rip-Off Report." We have reviewed this allegation and not only have we not found any issues that match this allegation, but we are yet to find a client or even a telephone call that originated from Cheyenne, WY. We do not tolerate any misconduct within our organization and we would like to further research this issue. We encourage the person who posted this report to call our offices at (888) 502-3222.

  Because of the amount of money involved, I almost never buy gold over the Internet.  In the few cases that I have, it has been with well established dealers that were around before the Internet.

  I've had the best experience buying locally.  You hand over your cash, you get your gold, done deal.  Most brick and mortar dealers will sell at price that is very close to what the Internet dealers sell for, once you account for the highly insured postage fees paid for online purchases.