- Report: #334356
Complaint Review: UNITED TEL LLC - Rochester New York
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Author Confirmed
Why?
UNITED TEL LLC
UNTEDTEL247MP3S.COM Rochester, 14623 New York, U.S.A.
Phone:
888-298-3724
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
UNITED TEL, LLC Adds unsolicited and fraudulent monthly charges to my phone bill. Rochester New York
I made the mistake of visiting a website that advertized free MP3 downloads. Several weeks later I noticed $14.95 monthly subscription charges on my ATT phone bill through Enhanced Services Billing, Inc. 1-888-298-3724.
I called Enhanced Billing Services was told by a customer service representative they are only a billing service and I would have to inquire about the charges with UNITEDTEL247MP3S.COM. I was given no phone number.
On May 7, 2008 on the UNITEDTEL website to inquire about the charges and received no response.
I called ATT to inquire about the bill and was told ATT is required by law to provide billing for internet services. They have no way of knowing if charges are legitimate or fraudulent.
I have received monthly services charges for 2 months at $14.95. If I don't pay I run the risk of damaging my credit.
Debbie
Menlo Park, California
U.S.A.
I called Enhanced Billing Services was told by a customer service representative they are only a billing service and I would have to inquire about the charges with UNITEDTEL247MP3S.COM. I was given no phone number.
On May 7, 2008 on the UNITEDTEL website to inquire about the charges and received no response.
I called ATT to inquire about the bill and was told ATT is required by law to provide billing for internet services. They have no way of knowing if charges are legitimate or fraudulent.
I have received monthly services charges for 2 months at $14.95. If I don't pay I run the risk of damaging my credit.
Debbie
Menlo Park, California
U.S.A.
