- Report: #1282684
Complaint Review: UNITERSNA - Internet
-
Author Confirmed
Why?
UNITERSNA
Internet, USA
Phone:
866-584-1646
Web:
www.unitersna.com
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UNITERSNA Declined warrantee repair on a recliner chair UNITERS North America, LLC P.O. Box 10909 West Pal Florida
Report Attachments
Called Unitersna last October 2015 to report damage to my recliner. I hold a five year warranty on this recliner. Technician was sent out to evaluate on October 2015. Technician took pictures and told me that he was going to order a new back and arm for the recliner due to unusual wear thus approving my claim. Never heard another word from technician so I thought the parts needed to be manufactured. Called company today January 27, 2016 Only to be told the claim was denied. Clearly this in my humble opinion a warranty scam.
2 Updates & Rebuttals
Local Seller
#2Author of original report
Fri, January 29, 2016
The local seller was Miskelly and yes, I contacted the store. i talked directly to the manager. He basically said to me it wasn't their problem. He then went on to say that I needed to deal directly with the warrantee company. I then said back to this store manager at Miskelly that this is a direct reflection on your furniture store since you sell the warrantee and in fact, greatly recommend taking out a warrantee on the furniture piece. I also mentioned that I served my country for 23 years, was disabled military veteran and relied on my recliner. He then went on to say that he/his store wasn't the military. Thank you Miskelly!
Laz
Belle Glade,Florida,
USA
Have you contacted original seller
#3Consumer Suggestion
Thu, January 28, 2016
Out of curiosity I see you are in my local living area. Have you contacted the original seller of the recliner....I am guessing they are the ones who sold you the warranty. Just curios. Good luck, let us other consumers know how it goes and where you bought the recliner from. Laz
