I cancelled their services within 24 hours and I am due a full refund. I have been given every excuse in the book including that some of their attorneys are recently deceased which I find repulsive. It has been three months and I have yet to receive a refund despite numerous calls, being put on a "priority list" multiple times and no one to escalate to when you ask, you are told there is no one else that you can speak with.
I am beyond frustrated and will be spreading the word on every forum, every channel I can. I have filed an official complaint with the Better Business Bureau from which their certification has been revoked. I only wish I could have seen all the complaints I am seeing now beforehand. Here is hoping someone does something fast before any more customers become victims!