- Report: #405369
Complaint Review: US SEARCH.com - Culver City California
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Author Confirmed
Why?
US SEARCH.com
600 Corporate Pointe, Suite 220 Culver City, 90230 California, U.S.A.
Phone:
800-877-3272
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
US SEARCH.com Deceptive Advertising Culver City California
I thought I would look up some old buddies I was stationed with in the military. I went to US Search and was offered:
24 Hour Unlimited People Pass:
Unlimited People Search
Reverse Phone & Address Search
Property Records
Instant Search Results
For trying a product from another service via "http://www.checkoutfree.com". The service would pay the $19.95 fee and I would receive this 24 Hour Pass.
The results where not helpful. When I clicked on an individuals name I was given additional purchase options. For an additional fee of $4.95 I could upgrade my account to receive unlimited 24 hour people search which includes current address.
I wrote numerous emails to every company that had a hand in my decision to try this service advising them of the deception. I was severely disappointed with the quality of service. I got better results with free telephone searches.
I called US Search and they said that normally the first or second address on the list is the most recent. I put this to the test by looking up my own information. I entered my name, age, and a location where I once resided. My current address was not on the list at all.
I personally feel that US Search has lied and asked them for their definition of "unlimited". Because I do not have confidence in their service I refused to pay an additional $1.95 for a current address. I cancelled membership to the other service I tried because I do not plan to do business with anyone else who supports this company.
I am not out any money because I used a virtual credit card, canceled the service before the trial period was over and then also closed the virtual card number I was able to generate for this transaction.
I would advise people to use the service without a membership. It gave better results because it seems that the current city and state is near the top of the list if you are not a member. With that information search an online phone book.
Because I was able to get better results by using their service without logging in; I believe their paid membership is worthless.
Scott
Oklahoma City, Oklahoma
U.S.A.
24 Hour Unlimited People Pass:
Unlimited People Search
Reverse Phone & Address Search
Property Records
Instant Search Results
For trying a product from another service via "http://www.checkoutfree.com". The service would pay the $19.95 fee and I would receive this 24 Hour Pass.
The results where not helpful. When I clicked on an individuals name I was given additional purchase options. For an additional fee of $4.95 I could upgrade my account to receive unlimited 24 hour people search which includes current address.
I wrote numerous emails to every company that had a hand in my decision to try this service advising them of the deception. I was severely disappointed with the quality of service. I got better results with free telephone searches.
I called US Search and they said that normally the first or second address on the list is the most recent. I put this to the test by looking up my own information. I entered my name, age, and a location where I once resided. My current address was not on the list at all.
I personally feel that US Search has lied and asked them for their definition of "unlimited". Because I do not have confidence in their service I refused to pay an additional $1.95 for a current address. I cancelled membership to the other service I tried because I do not plan to do business with anyone else who supports this company.
I am not out any money because I used a virtual credit card, canceled the service before the trial period was over and then also closed the virtual card number I was able to generate for this transaction.
I would advise people to use the service without a membership. It gave better results because it seems that the current city and state is near the top of the list if you are not a member. With that information search an online phone book.
Because I was able to get better results by using their service without logging in; I believe their paid membership is worthless.
Scott
Oklahoma City, Oklahoma
U.S.A.
