- Report: #989659
Complaint Review: USA Benefits Advantage - Virginia Beach Virginia
Reported By:
Joseph Tosti -
Rome, New York, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
USA Benefits Advantage
4876 Princess Anne Rd Virginia Beach, 23462 Virginia, United States of America
Phone:
1-877-697-1788
Web:
Virginia Beach VA 23462
Categories:
Business Rating:
(0)
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USA Benefits Advantage never an agent available to accept cancellation during so-called trial period Virginia Beach, Virginia
I received a letter in the mail stating that I could cancel my subscription (membership) with a simple phone call to 1-877-697-1788 but waited one hour before hanging up on the first call. According to the letter they threatened that my failure to cancel my membership during the 20-day period would result in my credit card being charged $39.95 a month My patience gave out after 30 minutes on my second attempt. As a result, I do not believe there are any customer service operators assigned to that number. In addition there is nothing on the website that allows for communication or cancellation. This is obviously a scam.
