- Report: #48377
Complaint Review: USA Magazine Exchange - Glendale Arizona
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Author Not Confirmed
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USA Magazine Exchange
8607 N. 59th Ave. E-2 Glendale, 85302 Arizona, U.S.A.
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USA Magazine Exchange Rip-off Glendale Arizona
Being harrassed by solicitors everyday is not my idea of fun. Not only did these annoying people call me over and over offering me loads of bullshit magazines and entries into winning money, they degrated me over the phone. My order was put in 4 days earlier and I was definetly told I could cancel any time, but I call and suddenly I can't cancel. I must have been hearing things. The woman said the first customer service rep most certainly did not say I could cancel anytime in her stupid hick accent.
She wasn't on the line when I had first gotten the call from hell, how does she know.She was extremely rude and I wish she was in front of me because I would have drop kicked her to the pavement.Now I have to pay for two years insted of four WOW!!!! big frickin difference I still have to pay $300 of my hard earned money to those d****ebags.They'll get what's coming to them. What's goes around comes around.
Sarah
Lowell, Massachusetts
U.S.A.
She wasn't on the line when I had first gotten the call from hell, how does she know.She was extremely rude and I wish she was in front of me because I would have drop kicked her to the pavement.Now I have to pay for two years insted of four WOW!!!! big frickin difference I still have to pay $300 of my hard earned money to those d****ebags.They'll get what's coming to them. What's goes around comes around.
Sarah
Lowell, Massachusetts
U.S.A.
3 Updates & Rebuttals
Sarah
Billerica,Massachusetts,
U.S.A.
just because you're a loser telemarketer don't take it out on me.
#2Author of original report
Sun, March 23, 2003
Actually Tom there was a very good reason why I had to cancel so why don't you shut the f up. You know what I bet any money you're gay. That must suck to be you. Listen, just because you're a loser telemarketer don't take it out on me. You think you're a f**kin comedian but you're far from it. I don't care if they have me recorded. Where I come from a verbal contract isn't enough buddy. So maybe you people should find another way to make a living if you can't handle us chowda heads. Later d**k!!!
Amy
Stroudsburg,Pennsylvania,
U.S.A.
I too was ripped off by this company!
#3Consumer Comment
Sat, March 22, 2003
When they asked for my credit card, I stupidly gave it to them even though my mom said not to. When I asked when the charge would go through they said today, I then said I didn't have enough on my account for 2 weeks and they said they would wait the 2 weeks and put a hold on my account until then. My mom suggested that I cancell the order cause I could get the same magazines cheaper by ordering direct from the magazne company's, I explained they did not give me a phone number to call. It was going to be included in my welcome packet, which would come in 3 to 7 days. You have 3 days to cancell any order by law, so it would have arrived after the 3 days allowed by law for cancellation. I called my bamk and 10 minutes after my order was taken my account had been charged, even though they were not supposed to for 2 weeks. I found this site with the 800 number and called them back immediately and they said they couldn't help me and after I got upset they hung up. I called back again and they gave me a different number and that number had no answer. I called the 800 number again and asked for a supervisor and wsa told the first person who could not help me was a superviser. I would not give up. They charged my account which caused an overdraf, and I was not going to stand for it. After about 25 minutes of arguing and crying, I got them to agree to a cacellation and refund. I had my bank call the supervisor and she then told my bank to remove the charge. So don't give up. I was stupid to do it in the first place, but I am only 19 and didn't know better.
Tim
Glendale,Arizona,
U.S.A.
Hey Sarah, you're fun.
#4UPDATE Employee
Sat, March 22, 2003
And I can't wait to get what's coming to us. Is it a fruit basket? Let's hope so! Fruit provides us the much-needed energy we require to put up with you retards. After our big feast we can stare lovingly at the pavement and wait for the day when you fly cross-country in order to kick us to it. Then we'll giggle at how much hard work you'll have to do to pay for the service that you were too afraid to reject. I mean come on Sarah, if you tried to cancel the order a mere 4 days after you placed it, you obviously didn't want it. How about saying so instead of agreeing 3 separate times to a service that WE have to pay the publishers for in advance? Meaning that if we did let you cancel, we'd be out the "300" dollars instead of you and unfortunately for you we're not here to babysit schmucks. In conclusion, no, the hick wasn't on the line. But she knows how we do business and she's also got you on tape. You're a star! Smile for the bill collector..
