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  • Report:  #1094043

Complaint Review: USBI - San Antonion Georgia

Reported By:
caregiver for mother with dementia - Roswell, Georgia,
Submitted:
Updated:

USBI
P. O. Box 29252, San Antonio, TX 78229 San Antonion, 78229 Georgia, USA
Phone:
619280600
Web:
www.billview.com
Tell us has your experience with this business or person been good? What's this?

USBI called my mother, an 85  year old dementia patient with memory loss concerning Consumer Telecom to ask her to change her long distance service (which she does not have) from  ATT to Consumer Telecom.  In the recoding they played for me, it is very clear that she does not hear well and does not understand what the lady is talking about. Mother is in an assisted living facility because of her frontal lobe dementia which affects her decision  making process. 

 

 



1 Updates & Rebuttals

Lorenzo

San Antonio,
Texas,
Same problem in Texas

#2Consumer Comment

Thu, June 26, 2014

USBI called my mom in Texas 2 years in a row and did the same thing. She suffers from Dementia. They charged her $300 in long distance. USBI has not refunded me the full amount.

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