- Report: #1274494
Complaint Review: Uwheel - Ontario mills
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Author Confirmed
Why?
Uwheel
990 N. Ontario Mills Dr. Suite D Ontario, CA Ontario mills, 91764 USA
Phone:
(909)-980-8282
Web:
https://uwheels.com
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Uwheel Ripped off, scammed, lied, fake, garbage, manipulating a hole Ontario mills
So I bought this Segway type thing from the company Uwheel. It seemed cool and all, and it was in. Anyway I buy one and even use express shipping which cost me 80$, it came fast like 2 days later. Anyways when it came I tried it out and all and then I left it as I went it cause it was my birthday, I then came to try it again but if was dead, so I charged it and took a nap, after my hour nap I found the battery melted so I unplugged it and decided to turn on the uwheel, it stopped working correctly and would just go around and circles in full speed and hit stuff damaging itself while doing this. I immediately knew something was wrong and it needed repair, I went on their website to contact them, they seem to have no type of phone number just a chat box. I used it and didn't get a reply so I finally found one of the warehouse number where they have the uwheel and they so gladly have me their real email. Anyways I emailed them to make sure I could still send it back as the 14 days to return it hadn't passed yet, and they told me I was still okay, so after like two long weeks of trying to settle this they finally send me a new battery and a return shipping label, so long story short I used it and sent it back and still haven't gotten it back and it's been almost 2 months, I've contacted them and they see they'll get back to me and never did , I finally told them if they don't get back to me I'll get a lawyer so I will see what they say, what I have to say is don't order from them they don't even have a real form of communication, they ripped me off and i paid 80$ for express shipping and wasn't even worth it and the thing is their place of repair is in my state of California it shouldn't take this long .
