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  • Report:  #640977

Complaint Review: Value City Furniture - Saint Ann Missouri

Reported By:
Tasha - Saint Ann, Missouri, Virgin Islands (US)
Submitted:
Updated:

Value City Furniture
3717 n.Lindbergh Saint Ann, 63074 Missouri, United States of America
Phone:
314-344-5050
Web:
valuecity.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I recently went to the Value City store in Saint Ann Mo. to buy some furniture because the advertisements on tv with the people dancing and all the colors looked so wonderful. My shopping experience turned into a nightmare when i went around to the back of the building to pick up a small table and two chairs that i had just purchased. A short rude man who arrogantly introduced himself as the "warehouse manager" immediatly started making inappropriate advances toward me and asking me personal questions that had nothing to do with the buisness at hand. His teeth were messed up real bad and he had an oder. I don't know if i was more in shock or just afraid. When he realized that i wasn't impressed or interested in him, he took my ticket and proceeded to talk to another young female costomer there in the same manor that he just had spoke to me. He seemed to forget that i even existed. He finally went to get my furniture and was gone for a long long time. When he returned he had the wrong items and had to go back three times to finally get it right. I had to wait for him to help someone else get a chair in another truck that got there after me. He finally helped me but acted liked he was irritated about it. I couldn't help but think to myself that Value City must not be paying this guy much for him to be employed here. The furniture is great but needless to say i won"t be back. The moral to this story is "cheap help is not always better!" 


4 Updates & Rebuttals

vcf.sucks

United States of America
truth

#2UPDATE Employee

Thu, March 03, 2011

100% true

No one care or listen to us. Everyone no speak up because afraid. When we try send letter to company they ignore us, make us answer them with boss in room no one tell truth afraid to lose job. They give him list names and now he hate us and no help or care treat us very bad. Yell scream if say something he no like. Economy bad no jobs available or we would all leave.


vcf.sucks

United States of America
truth

#3UPDATE Employee

Thu, March 03, 2011

100% true

No one care or listen to us. Everyone no speak up because afraid. When we try send letter to company they ignore us, make us answer them with boss in room no one tell truth afraid to lose job. They give him list names and now he hate us and no help or care treat us very bad. Yell scream if say something he no like. Economy bad no jobs available or we would all leave.


Josephina

Falls Church,
Virginia,
United States of America
Sexual Preditors work at this Company

#4UPDATE Employee

Tue, January 25, 2011

I am an employee of Value City Furniture. I can tell you that this report is not outside the norm in this company. I can tell you that at the Falls Church Store of Value City the warehouse manager, Vinnie, was charged with sexual battery. This batter took place in the store against a young woman who worked for the store. The charges were dropped because she was afraid to testify. OJ a former warehouse manager for this company was also charged with sexual battery against another female employee. Dwayne H. the Sale Manager comes to work smelling like a brewery and puts his hands on the female employees. If complaints are made Scott Shanahan of Human Resource will investigate and then he does nothing. Joseph R. the Falls Church store manager, reminds all employees that he is a trained killer with 47 confirmed kills. I am sure he had something to do with the young woman being afraid to testify. I am sure I will be found out and fired. I need my job desperately, but the truth must come out.


VCF/ASI customer service

columbus,
Ohio,
USA
VCF

#5UPDATE Employee

Tue, September 21, 2010

I am writing from the corporate headquarters of Value City Furniture. We never want to hear that a customer has not had a good experience with one of our stores; but, if we do hear of such a case, we wish to do whatever we can to address and resolve the complaint. I have taken the time to read your blog and would like to reach out to you for more information and a chance to provide resolution. If you would like to send me additional information, please visit vcf.com. There you can click on customer service and contact us to submit additional details. I look forward to hearing from you.

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