- Report: #1390088
Complaint Review: Vanderbilt Mortagage - Springfield Missouri
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Author Not Confirmed
Why?
Vanderbilt Mortagage
Springfield, Missouri, USA
Phone:
1-800-970-7250
Web:
Claytonhomes.com
Categories:
Business Rating:
(0)
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Vanderbilt Mortagage Clayton Homes-participant We were never given a direct payment amount at Clayton Homes. Found out the payment amount while signing closing papers. We hesitated but was payment would go down after a year, never happened. Over priced and mortgage company lies. Springfield Missouri
Clayton Homes, although our salesman was phenomenal, we were never given a direct answer on our monthly payment. We were told the only mortgage company we could go through was Vanderbilt. (After researching is when we found that both these businesses are owned by the same man.) Ironic. When we finally got to the title company, we asked how much the payments would be and was told it was being added up by someone else that worked in the office. Meanwhile we had papers thrown at us to sign here, here, and here, and initial there. They told us our monthly payments when we were half way through the closing process and it was more than we expected and was lead on to be. We knew it would be high because of our credit scores but we never thought it would be so high. We hesitated to sign another paper but we were told our payments would go down after a year. When I spoke with vanderbilt about this statement they told me it wasn't true and they didn't know why Clayton home buyers were being told this. Also, Vanderbilt customer service told me I could post date a payment but the payment would not be taken out of our account because they were not authorized to do it. After my bank told me I had a bounced check from Vanderbilt is when I learned they got into my account without my permission. When talking to a supervisor I was told that statement was not true.
I'm an honest person folks, what other way would I have that statement in my head if I wasn't told. My husband lost his job and we got behind on payments. We were told they would work with us but the "working it out" payments were more than the normal house payment. We have paid 13,758.24 in a course of 16 months. We got online to look at our balance and will still owed the price of the home. We know the first year goes towards interest but the principle showed we paid only 479.92. Escrow of 800.52. Insurance of 908.00. Interest of 2,579.40. There's 8,190.88 missing from what we have paid and is not being shown on any statement we have looked at. These companies will bait you and reel you in for the benefit of 1 man owning 2 mortgage companies, a home buying business if not more than 1 in other states, and possibly his own home insurance company. An honest working man does not stand a chance with trying to buy a home from this business man and to make a home for his family.
