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  • Report:  #1258903

Complaint Review: Velocity Merchant Service - Downers Grove, Illinois

Reported By:
Jacqueline Saah - Albany, Georgia, USA
Submitted:
Updated:

Velocity Merchant Service
3051 Oak Grove Rd. 2nd fl. Downers Grove,, 60515 Illinois, USA
Phone:
8889026227
Web:
www.getvms.com
Tell us has your experience with this business or person been good? What's this?

I was offered  a processing date at Velocity Merchant Xervice 4/9/15.  The rate was slightly lower the the one I had  I was also offered a terminal with a contract with First Data whicn I de loned  Instead I purchased a refurbished terminal paid cash for the termi al, I also was using the company I previously was using  I was told that there was no time limit to this agreemeng and if I didnt use the germinal there would  e a $25.00 fee monthly   After reviewing my prior company I found that VMS was not cheaper  I stopped using the terminal  I  July   I o to dr I sent VMS a certified letter to the effecy that I no longer was needed their services and discontinue taking funds from my account    remi ding them that I pur hased my terminal from them and had no contrace   

 

On Octobef 2, 2015  I received a letter from Velocity Merchant Services that I owed them $869.00 for early termi ation fee.  I told them that I signed no such binding contract  I asked them to send me a copy of that co tra t that stated ghere was a dis o tinuation fee of $869.00  As od todate I have not reveived such contract  Tnere is not one in e istancd



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