- Report: #95554
Complaint Review: Verizon Wireless - Dublin Ohio
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Verizon Wireless
5175 Emerald Parkway Dublin, 43017 Ohio, U.S.A.
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Verizon Wireless Bait and Switch on buy 1 get 1 free phone. The free phone is not same one as advertised. Rip-off! Dublin Ohio
This is a classic "Bait and Switch" advertisement. We purchased a LG VX6000 and a LG VX3200 phone from the Independence, Ohio store on 6-12-04 which included a 15 day worry free guarantee. On their website, they show the same phone but in the middle of the page, shows "Buy one, Get one Free" just under the 1-year contract price. IT DOES NOT SAY that the purchaser will get a different phone. This leads the purchaser to believe that you are getting 2 LG VX6000 phones.
When arrived to the store and attempt and asked to upgrade the LG VX3200 phone to the LG VX6000 phone, the sales person told me that I had the phone that was part of the deal. I showed him the advertisement and he stated this was the plan.
I also mentioned that this was a "Bait and Switch" tactic to which he responded, "I don't know what that is."
As of 6-19-04 the advertisment is still there.
Steven
Seven Hills, Ohio
U.S.A.
When arrived to the store and attempt and asked to upgrade the LG VX3200 phone to the LG VX6000 phone, the sales person told me that I had the phone that was part of the deal. I showed him the advertisement and he stated this was the plan.
I also mentioned that this was a "Bait and Switch" tactic to which he responded, "I don't know what that is."
As of 6-19-04 the advertisment is still there.
Steven
Seven Hills, Ohio
U.S.A.
