Report: #1173791

Complaint Review: ViewBot - Internet

0 Updates & Rebuttals

Reported By:

keNzo - Fremont, California,

Submitted:

Updated:

Author Not Confirmed

Why?

ViewBot

Internet, USA

Web:

http://viewbot.net/

Categories:

Internet Services

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ViewBot Paid For 5000 Viewer Bots - Only Received 7 - Threatened and BlackMailed me saying they would send Twitch my IP if I chargedback or told anyone about their services. Internet

Paid For 5000 Viewer Bots - Only Received 7 - Threatened and BlackMailed me saying they would send Twitch my IP if I chargedback or told anyone about their services.

Here's a list of all the emails:

On 9/2/2014 3:56 AM, View Bot Suppport (ViewBot) wrote:

##- Please type your reply above this line -##

Your request (24) has been updated. To add additional comments, reply to this email.

View Bot Suppport (View Bot)

Sep 02 13:56

Also twitch.tv/keNNzoMLG has been reported to twitch.tv, expect a ban.

Best regards,

View Bot Support

www.viewbot.net

View Bot Suppport (View Bot)

Sep 02 13:55

Hello Chris,

Sadly we are located in the EU so your stupid US laws dont help here. Have fun!

Best regards,

View Bot Support

www.viewbot.net

Chris H

Sep 02 13:52

To The This Fraud Company-

What you're doing is threatening me. Also something called blackmail. Which is a US federal crime for a business to conduct. I will speak to my colleagues and the FBI to outlaw your website in the US. And possibly get you thrown in jail.

I will do everything in my power to make sure nobody uses your fraudulent services!

You are stealing people's money, and all emails have been saved and will be forwarded to the FBI, BBB, and the department of defense

So f*** off buddy,

Chris

View Bot Suppport (View Bot)

Sep 02 13:48

Hello Chris,

I can see that your order has not been paid for, im 100% sure that is the reason why you are not gettign the views.

Best regards,

View Bot Support

www.viewbot.net

View Bot Suppport (View Bot)

Sep 02 12:19

Hello Chris,

Im sad to hear you are disappointed. However as i stated before:

"We are growing rapidly, and we are constantly adding new servers to our network. However the demand for a twitch.tv viewbot is growing faster then our developers can setup new servers."

Also i would like to let you know that its company policy that if a client do a chargeback or refund that is against our terms of service, then we will give all costumer information (channel name, log from usage of our service, IP's and more) to twitch.tv which usually result in a ban.

Best regards,

View Bot Support

www.viewbot.net

Chris H

Sep 02 04:30

Yeah this is ridiculous.

I bought the 5000 viewer package.

And still only get up to 7 viewers.

I'm starting to feel like this company is a fraud.

Unless you can get this program to work and do as you say.

I'm charging back and contacting paypal.

I find it very hard to believe that "higher paying customers" would even

need to use 10,000 viewers.

The main objective of viewbotting is to get partnered.

Hopefully you can come with a solution for this problem.

I've had the bot on for 15 minutes now, and still only see 5 viewers.

Chris

View Bot Suppport (View Bot)

Sep 01 18:49

Hello,

Well Chris, the fact that we have over 2000 clients and is the largest viewbot on the internet should be guarantee enough.

We are growing rapidly, and we are constantly adding new servers to our network. However the demand for a twitch.tv viewbot is growing faster then our developers can setup new servers.

Best regards,

View Bot Support

www.viewbot.net

Chris H

Sep 01 14:34

Hello -

Thanks for your quick response.

I've tried using this view bot on multiple occasions and have had no luck.

I would estimate I've tried using this bot about 15 times now.

The first 5 times. When I signed in, I got an error.

It's a little hard to have faith in your services or product, and even

consider putting out more money. Without a proven system in place.

What guarantee or assistance could you give me If I went with the max plan?

I feel I could be a very loyal customer to viewbot.net, If I could get

some kind of guarantee that if for some reason I'm not given the

view/chat bots I'm entitled to.

I would ultimately get a refund for my money.

Thanks,

Chris

View Bot Suppport (View Bot)

Sep 01 13:52

Hello Chris H,

I am sad to hear that you are having issues with our product, however we do state that: Under high load, we shift the power towards our users with the larger plan.

Meaning: If you have the 100 max viewers plan and we are under a large amount of load (weekends etc.), then a user with a 10.000 max viewers are more likely to receive the full amount of viewers, because we load our resources towards him.

This is part of the service that our highest paying costumers get.

Therefore you now have 2 options:

- Wait until we are under less load or we upgrade our servers (which we do on a monthly basis)

- Upgrade to a larger plan, and therefore get in a group that receive more resources.

I am again truly sorry that you are unhappy, but i hope my reply will help you understand the issue :)

Best regards,

View Bot Support

www.viewbot.net

Chris H

Sep 01 12:59

Hello -

*Account details: *

username/email: (((REDACTED)))@gmail.com

I've paid and have a subscription for 200 viewers.

The most I've ever received from the bot was 3 unstable viewers.

The viewers constantly drop, and sometimes never appear back.

I'm also not receiving the chat bots I paid extra for.

I would like a response back from you guys soon.

For I have many friends that are in the streaming industry.

And so far, I've not had anything good to say.

Thanks,

Chris

twitch.tv/keNNzoMLG

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