- Report: #103919
Complaint Review: Vision Labs - Eliot Maine
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Author Not Confirmed
Why?
Vision Labs
P.O. Box 394 Eliot, 03903 Maine, U.S.A.
Phone:
888-434-3194
Web:
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Business Rating:
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Vision Labs - visiontel Comm - Epiclear ripoff unauthorized used of credit cards Eliot Maine
My daughter order a "FREE TRAIL" for a product advertised in the newspaper,for "EPICLEAR" they also are known by visiontel communications We called and the woman said I will be ONLY billed forshippingnd handling, $12.00. charged it to my credit card with the understanding that I was not interested in any other product since we used Proactive.
They agreed that all I was getting billed was for shipping and handling.
Today, I received a huge order and a huge bill for $ 164.90. I called and the woman was very rude. She told me she had billed this amount to my credit card, which I told her I never authorized that transaction and she said it was too late. that the order was non refundable. I mention calling the BBB and the Consumers Affairs and my attorney ans she hung up on me. It's very sad and frustrating that there's people outhere getting rich out on our hard earn money, not to mention how can they keep on been on business when I have read so many other cases as mine.
Please, look into ths and help.
Thank you.
Miriam
Rochester, New York
U.S.A.
They agreed that all I was getting billed was for shipping and handling.
Today, I received a huge order and a huge bill for $ 164.90. I called and the woman was very rude. She told me she had billed this amount to my credit card, which I told her I never authorized that transaction and she said it was too late. that the order was non refundable. I mention calling the BBB and the Consumers Affairs and my attorney ans she hung up on me. It's very sad and frustrating that there's people outhere getting rich out on our hard earn money, not to mention how can they keep on been on business when I have read so many other cases as mine.
Please, look into ths and help.
Thank you.
Miriam
Rochester, New York
U.S.A.
1 Updates & Rebuttals
Melanie
Corpus Christi,Texas,
U.S.A.
Thank you for this website and all the input on Epiclear!
#2Consumer Comment
Thu, August 26, 2004
I heard about the product on the radio last night and thought it sounded great! I went home right away and called and set it up for them to send it to me. I should of done a search online before I ordered it. After I ordered it, I got online and found this site and read all of the complaints. Luckily I had it set up to not ship out and be charged until September 1st. I just got off the phone w/ them and cancelled my order. They only gave me a 3 digit number...what kind of crap is that?? I also called and cancelled my credit card to be on the safe side and they are sending me a new one with a new number!! I will not have them pull one over on me. That is ridiculous that this company can get away with this!! I hope that all of you will win your battles w/ these people!!!
