- Report: #1322455
Complaint Review: vITA LUMINANCE - Folcrof Pennsylvania
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vITA LUMINANCE
701 C Ashland AVE Folcrof, 19032 Pennsylvania, USA
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vITA LUMINANCE I did not order this but after ordering one item trial for $4.99 and have received three boxes equal $100 ea. Folcrof Pennsylvania
I ordered one face cream (trial) for $4.99, it arrived with no other paperwork enclosed. I returned the package. I then checked my credit card and found two more items had been charged, both for high 90s in price. Today I received another and opened it to find a bottle for eye cream and no paperwork enclosed. I am returning this item and hope I can get a credit.
I contacted the company and spoke with a man that could hardly speak english. He said I had not cancelled within 14 days as the offer instructed. I told him there was no paperwork included. He basically told me that even though I had returned the item I still owed for the product. I told him I did not even open the product and returned it. He said he could cancel further orders but could do nothing on the ones I returned. So now I am going to return the one received today and guess I will be out about $300.00.
If anyone has a suggestion on how to stop this, please let me know.
