- Report: #1312128
Complaint Review: Vita Luminance - Internet
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Author Confirmed
Why?
Vita Luminance
Internet, USA
Phone:
800-746-1670 & 986-4798
Web:
www.skincareoffer.com/VitaLuminance, www.vitaluminance.com
Categories:
Business Rating:
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Vita Luminance Tarmedg*skinvitalityPure Skin Ageless Charged additional fee when I only authorized 2.95 for sample. Refused to credit me back amount. San Francisco IN, California
I saw this ad on the internet about a product that helps smooth wrinkles from your face. Said only cost $2.95 for a 30 day sample. If you wanted to cancel before being charge the full amount for the product, you had to cancel within 14 days from purchase. First off, I did not get product until the 14 days were nearly up so could not even try the product. When I looked at my credit card statement, they had not only charged me the $2.95 for the sample, but they also charged me an additional $1.99 under a different company name. When I called to refute the charge, they said there was nothing they could do about it - basically tough luck. If I wanted the product I could pay the $97.00 for the product they sent me ????? I immediately cancelled the order, which they said I had to return it to them (This was not stated as part of the deal when I ordered the sample). I also contacted my credit card company.
