- Report: #1351669
Complaint Review: Vivial/Berry Company - Nationwide
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Author Confirmed
Why?
Vivial/Berry Company
Nationwide, USA
Web:
https://vivial.net
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Vivial/Berry Company Fraudulent billing, unauthorized services, harrasment by bill collector attorney Nationwide
The Berry Company contacted our church about advertising in a yellow pages. The representative was explicitly told that no approval was given, that our policy dictates that we obtain approval from the church council and that they were not to proceed. They proceeded anyway, and billed us for services we did not order!!
Multiple conversations over the past year and a half with Berry Company and Vivial staff yielded extraordinary information. Most deceptively, we were told that we had signed a contract and were therefore obligated to pay. Unbelievable! Furthermore, when their staff was prompted to provide the name of the person who signed the contract, a completely bogus name was provided. No such person has ever been affiliated with our church.
We were told repeatedly by Berry/Vival staff that a case would be opened and that they would provide us with a copy of the signed contracty. To date that has not happened.
How can this happen? How can a company bill you for services that you never asked for and that you never authorized?
Furthermore, they now have employed a bill-collecting attorney to continue their pattern of harassment.
If you or your company is ever contacted by the Berry Company, hang up immediately. Do not even engage in conversation.
