- Report: #529031
Complaint Review: Vonage - - The Broadband Phone Company - Carol Stream Illinois
Reported By:
beadbabe -
Silver City, New Mexico, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Vonage - - The Broadband Phone Company
395 Mission St Carol Stream, 60188 Illinois, United States of America
Phone:
8662434357
Web:
www.vonage.com/help_contactus.php
Categories:
Business Rating:
(0)
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Vonage - - The Broadband Phone Company They sent 5 boxes from Vonage that I NEVER ordered. They turned it over to their "fraud dept" ticket and they'll get back to me. Carol Stream , Illinois
On Thanksgiving day I received 5 boxes from Vonage. I never called these people and never contacted them on the internet. I never signed with this company. I called the 866 number and was asked for my number if them got disconnected. I was directed to a Service Manager, Sun. I got disconnected. I called back and got Diane. She created a ticket for me. This ticket will be turned over to the fraud department. There are multiple accounts in my name. She could not cancel the account or give me any information on the account since I did not have a security password. I informed them that I was filling out this report and would also report them to the Police Dept. This is a sad way to run a business. I also requested labels to return the items shipped to me and was told that also would be handled by the fraud dept.
