- Report: #172041
Complaint Review: Vonage - Edison New Jersey
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Author Confirmed
Why?
Vonage
2147 Route 27 Edison, 08817 New Jersey, U.S.A.
Phone:
732-528-2600
Web:
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Business Rating:
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Vonage Ripoff, No Service, No refunds, No Nothing! Edison New Jersey
Recieved defective equipment from Vonage, could not recieve incoming calls UNLESS it was via "call waiting". Had to reset the box 8, 9 times a day just to make a few outbound calls. Recieved ANOTHER defective box after Vonage rep promised to re-set my "trial period" to when the new box was sent (Lie, don't believe their lying customer non-service reps, get it in writing).
Vonage refuses to pay freight to return THEIR defective devices, then charged me $99 for the damned things!
Zero customer service, low quality equipment, they don't accept third party billing for long distance (their rates overseas are way to high), I had to pay $175.00 total for a service that never worked! WHAT A RIPOFF! ! !
Glenn
Gilbert, Arizona
U.S.A.
Vonage refuses to pay freight to return THEIR defective devices, then charged me $99 for the damned things!
Zero customer service, low quality equipment, they don't accept third party billing for long distance (their rates overseas are way to high), I had to pay $175.00 total for a service that never worked! WHAT A RIPOFF! ! !
Glenn
Gilbert, Arizona
U.S.A.
