- Report: #367916
Complaint Review: Vonage - Holmdale New Jersey
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Author Confirmed
Why?
Vonage
23 Main St Holmdale, 07733 New Jersey, U.S.A.
Phone:
732-528-2600
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Vonage Failure to provide service Holmdale New Jersey
they did not give a free month or a $10.00 off the bill like they said because my equip was sent 2 wks later, I was charged when I made the phone call to start service. First month was OK then the outage started to occur , dropped calls, couldn't have a conversation w/o being dropped so I was on the phone trying to cancel service kept getting promises that never happened. In May I finally had enough of lack of the service that I was promised so I spent an hour cancelling. I had to change banks to cancel service. Now I just received a letter from a collection agency 'Van Ru Credit Corp' in Tempe Az. I called them , talked to a phone zombie , telling them to have vonage send me a bill, they refused to, saying I had to contact vonage myself! I am not going thru another hour the phone with one of their zombies! What do I do now?
Gil
Anderson, California
U.S.A.
Gil
Anderson, California
U.S.A.
