- Report: #7563
Complaint Review: Walkers Renton Used Subaru - Renton Washington
-
Author Confirmed
Why?
Walkers Renton Used Subaru
720 Rainier Ave S Renton, 98055 Washington, U.S.A.
Phone:
(425) 226-2775
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Walkers Renton Used Subaru- Deceptive and Odometer Fraud *Consumer Suggestions *UPDATE fraud proof
*0: More Fraud Information
*0: ..get someone's attention
*0: ..I believe that this proof
*0: Odometer Disclosure Forms
*0: Still No follow-through
*0: There are 2 ways to prove that the odo history on the disclosure
*Consumer Comment: odometer scam ???plus loan bait and switch???
*Consumer Suggestion: Ripped off in the same manner.... I'M SUING!
Walkers Renton Used Subaru
720 Rainier Ave S
Renton, WA 98055
(425) 226-2775
I bought a 1998 Volkswagen Beetle on August 15th 2001 with 6200 miles from Walkers Used Subaru. The first week, I had to get the oil changed, because the car was bone-dry, I also had to get the radio activated, and have the front grill fix, because the dealership never fixed it, like they documented on my paperwork.
The first month and half I had the car, the Check Engine Maintenance Light, came on my dash. Since the dealership did not provide with an Owners Manual, I called Volkswagen, they told me I had to bring in the car for a "Tune-up." On October 29th 2001, my radio completely died in my car, I decided to check www.carfax.com about my vehicle, and it turns out that the odometer was rolled back 12,000 miles. And the vehicle was announced and purchased as a Fleet Vehicle, which they did not disclose.
I contacted the dealership, and faxed them over all the paperwork from carfax.com. About an hour later, I received a phone call from James Capatansy, who identified himself as the General Sales Manager. He told me that carfax was not the bible, and that this was simply an error. He also told me that the Motor Vehicle Inspection done on the car in New York was not reliable, and that the information I had was wrong. Also, he told me that this has happened before, and that they would call the Auction House where they purchased the car.
I looked up the title history, the next day, on the web, through two different agencies. I contacted James again, to let him know of my findings. He then told me that he had contacted the Auction, and that they were calling the Auction House where they purchased the car. Didn't know that either. I requested all the odometer readings, which he blew off, then told me that he contacted Volkswagen, and the odometer readings match, but never offered or mentioned to issue me the paperwork. James then told me that he would contact the Auction later that afternoon, and he would get back to me. He also told me that he needs to protect himself and the company, then in mid-conversation asked me what car I drove.
It has now been one week, since my first phone call, they have not called me back, they have not issued me any paperwork. I have now decided to take this a step further. This was suppose to my first car, and I had no problems with the dealership. Now I realize how shady they truly are, and I would hate for anyone to go through the same ordeal as me.
Please help me. I am coming to you, I cannot afford an attorney. And I certainly cannot afford being without car, and I certainly cannot afford to fix a car, that I purchased out of deception. I would have not purchased the car knowing it was a Fleet Vehicle, and knowing it had 20,000 miles on it.
720 Rainier Ave S
Renton, WA 98055
(425) 226-2775
I bought a 1998 Volkswagen Beetle on August 15th 2001 with 6200 miles from Walkers Used Subaru. The first week, I had to get the oil changed, because the car was bone-dry, I also had to get the radio activated, and have the front grill fix, because the dealership never fixed it, like they documented on my paperwork.
The first month and half I had the car, the Check Engine Maintenance Light, came on my dash. Since the dealership did not provide with an Owners Manual, I called Volkswagen, they told me I had to bring in the car for a "Tune-up." On October 29th 2001, my radio completely died in my car, I decided to check www.carfax.com about my vehicle, and it turns out that the odometer was rolled back 12,000 miles. And the vehicle was announced and purchased as a Fleet Vehicle, which they did not disclose.
I contacted the dealership, and faxed them over all the paperwork from carfax.com. About an hour later, I received a phone call from James Capatansy, who identified himself as the General Sales Manager. He told me that carfax was not the bible, and that this was simply an error. He also told me that the Motor Vehicle Inspection done on the car in New York was not reliable, and that the information I had was wrong. Also, he told me that this has happened before, and that they would call the Auction House where they purchased the car.
I looked up the title history, the next day, on the web, through two different agencies. I contacted James again, to let him know of my findings. He then told me that he had contacted the Auction, and that they were calling the Auction House where they purchased the car. Didn't know that either. I requested all the odometer readings, which he blew off, then told me that he contacted Volkswagen, and the odometer readings match, but never offered or mentioned to issue me the paperwork. James then told me that he would contact the Auction later that afternoon, and he would get back to me. He also told me that he needs to protect himself and the company, then in mid-conversation asked me what car I drove.
It has now been one week, since my first phone call, they have not called me back, they have not issued me any paperwork. I have now decided to take this a step further. This was suppose to my first car, and I had no problems with the dealership. Now I realize how shady they truly are, and I would hate for anyone to go through the same ordeal as me.
Please help me. I am coming to you, I cannot afford an attorney. And I certainly cannot afford being without car, and I certainly cannot afford to fix a car, that I purchased out of deception. I would have not purchased the car knowing it was a Fleet Vehicle, and knowing it had 20,000 miles on it.
8 Updates & Rebuttals
michelle
coeur d' alene,Idaho,
Ripped off in the same manner.... I'M SUING!
#2Consumer Suggestion
Tue, November 19, 2002
Unfortunately, I've heard about this sort of thing way too many times since I had it happen to me. Here's what happened, and here's what I did: THIS IS AN ACTIVE LAWSUIT, SO I'M OMITTING THE NAME OF THE DEFENDANT. In June 2000, I purchased a used Ford F350 from &%! Toyota in *&^%, ID. It had 33,150 US miles on the odo at the time of purchase. We were told that the truck was purchased at their Moscow, ID Ford dealership, and traded in at their *&^%, id Toyota lot. I purchased the extended warranty in the amount of $1500.00. Keep in mind that all warranties are VOID if the odo has been replaced, repaired, or converted. Even though I signed papers with First Security Bank, I was bullshitted into believing that the only lender that would finance the vehicle was Toyota Financial. (&%! is a toyota dealer). This is absolutley untrue, as we have unblemished credit. We eventually found out that Parker received a bonus of $2000 when we had completed 6 months worth of payments to Toyota. (KICKBACK!) Long story short, after just 4 months the entire front axel literally falls out of the truck. I call &%! Toyota to execute the service contract, and I;m told that it's not covered! So, I pull a carfax and find out the following: 1. The vehicle was a wrecked and returned farm lease truck out of Canada. 2. It has a converted and ROLLED BACK odometer. It's true reading at the time of purchase should have been 68,000 miles, not 33,150. 3. The service contract was VOID because the odo had been converted. These dirtbags not only sold me a piece of crap, they sold me a warranty they knew to be void from the very beginning. They claim they were defrauded also....by the Canadian auctioneer. HOld on a minute &%!...YOU TOLD ME THIS TRUCK CAME FROM YOUR MOSCOW, ID FORD LOT!!!! To date, we have put over $12,000 into repairs on a 1999 Ford F350. (engines are $10,000). We are in the process of suing &%! Toyota for over $700,000. Under the RECO statute, the dealership is liable for 3 times the amount of the actual damages, plus $100,000 punitive for each charge. In federal court, they are being charged with: 1. Racketeering 2. Wire Fraud 3. Mail Fraud 4. Consumer Fraud 5. Illegal Import 6. Violation- NAFTA 7. Odometer Fraud *These are all CRIMINAL CHARGES! Actual damages are: 1. sticker price of vehicle 2. the amount of devaluation caused by the odo discrepancy 3. the price of the repairs 4. insurance premiums 5. maintenance This didn't take any fancy footwork on my part. I simply gathered the info, and went to a lawyer. He took the case on a contingent fee basis.
mr consumer
vancouver,Washington,
odometer scam ???plus loan bait and switch???
#3Consumer Comment
Tue, April 30, 2002
call 1-360-664-6475 dept. of licensing ask them for thier address send copies of all your sale paperwork and odometer statments 1.ceritifed mail, return receipt! 2.send cover letter and ask them to investigate odometer discepancy/disclosure rcw 46.70.180 (2)rcw 46.37.540 thru 570 rcw 46.12.124 wac 308-56a-610-thru 690 wow there are lots of violations for odometer fraud 3. ask them to investigate the second catagory for the, bait and switch of loan company or(loan applications). i would request the state investigate, false advertising as in loan switching?? rcw 46.70.180(1) and wac 308-66-152 this is a tricky grey area?? 4. read the other complaints about this dealership something strange is happening here, they also mention , a bank , or non dealer lender, then ended up with a loan with the dealer wfs (dealer loan company)by surprise?????? 5. again send all (copies) to the state) how many loan applications did you sign??, with how many companys??, were the terms changed>?? was the loan with bank a lower interest rate than the dealer rate???, the other consumer on this web site, that bought from this dealer thought he had a different loan comapany also. this could be a big time scam showing you a bank note or (name) and then changing the loan company name??( to thier own) it sounds like they are laying the bank application on top, or (next too) the dealer application and the one you sign is the dealer note . or, are they having you sign two, loan applications?, and they deny the bank application?, and switch you to a higher rate thru the dealer? ( to offer a instrument OR (document) as true and knowing it is false, is! (forgery) ,( even if the document has not been altered) AGAIN IF THE STATE DETERMINES THE DEALER VIOLATED THE LAW AND SENDS A CORRECTION NOTICE TO THE DEALER. SEND THAT NOTICE TO THE BONDING COMPANY AND THEY MAY ???? REFUND YOUR DAMAGES BECAUSE EVERY DEALER MUST CARRY A $30,000.00 DOLLAR SURETY BOND IN WASHINGTON STATE IN ORDER TO OPERATE A DEALERSHIP IN WASHINGTON, SO BY LAW IF A DEALER, THRU A COURT ORDER, A JUDGEMENT , OR STATE INVESTIGATION , IS FOUND GUILTY, AND IN VIOLATION OF STATE LAW GOVERNING THAT DEALERSHIPS BUSINESS PRACTICES, YOU HAVE THE RIGHT TO FILE A CLAIM OR ACTION AGAINST THE DEALERSHIP, OR A CLAIM AGAINST THIER SURETY BOND. THE DEPT. OF LICENSING WILL INFORM YOU WHICH BONDING COMPANY (IF YOU ASK NICELY ) HAS ISSUED THE SURETY BOND FOR YOUR DEALER. HAVE A NICE DAY HOPE I HELPED
..I believe that this proof
#40
Mon, April 01, 2002
I received a transcript from NYS DMV Emissions Inspection, this shows an odometer reading of 18,000 miles. I believe that this proof, and I think that this will stand up in court. Can anyone offer any advise??
More Fraud Information
#50
Mon, December 10, 2001
Last friday, I found out that when I purchased my car, that there was suppose to be VW Warranty on the car. When in fact the warranty expired 5 months before I even purchased the car. Also, when I wanted to finance my car from Bank Of America, I found out that I have been making car payments to WFS Financial, which is the dealership lender, not the one I chose. Bank of America has never even heard of my car loan. Also, they documented things that were wrong with my car, and they would fix them, when I came to pick up the car, things were fixed, I asked them to fix, they told me to go to VW, they couldn't help me.
I need a lawyer.
Odometer Disclosure Forms
#60
Tue, December 04, 2001
Thank you for your reply. I received documentation from the BBB, the dealership sent them the odometer disclosure forms of the car. First thing, the dealership said in their letter "We have provided Ms. Bianchi with documents that show the mileage stated at the emissions inspection is an error" they never sent me anything. They also say "So it is very safe to assume that in the 13 months between the last warrently visit and the emissions inspection on 9/9/00 that only another 30,000 miles put on as all of the documents indicate" this is not a typo, in the letter they state 30,000 miles. What the BBB gave me for documents:
1) Volkswagen warrenty history report, last warranty visit 8/10/99 with 3124 miles.
2) A NY Odo Disclosure Form dated 5/30/01 with 6248 miles handwritten.
3) Auction receipt dated 6/6/01 showing mileage of 6250 miles.
The funny thing is that per Volkswagen, this call has 6 closed recalls, and one open still. Also, math question: What is 3124 miles plus 3124 miles? Answer: 6248 miles. Isn't strange that the most important document an NY Odometer Disclosure Form in May 5/30/01 is exactly doubled of the last known and accurate warranty statement from Volkswagen. I am finding this all so strange. If you have any advice, or you can help me, please contact me at:
[email protected]
There are 2 ways to prove that the odo history on the disclosure
#70
Tue, December 04, 2001
They filed the following to the above Rip-Off Report:
Their email: [email protected]
Their name: pam
Their relationship to the company: Consumer Suggestion
Rebuttal:
There are 2 ways to prove that the odo history on the disclosure
statements are awry, versus the odo. One is to access records on all warranty work done by dealerships, which will have odo readings when each service is done under warranty.
The other, is to utilize your rights to gather every single title related document back to original title and the accompanying odo statements, that may in some cases be within the title itself.
Each state has a different titling document, some use separate odo diclosure statements. Plus the title applications and odo statements from auction invoices, will help. If you want help via email, leave a rebuttal to your own post and put in your email addy. I have been a title clerk for a long time, and am familiar with these things.
Pam
Still No follow-through
#80
Thu, November 08, 2001
Well, last Thursday, I filed with the Attorney General. I heard from the dealership yesterday. They told me that all the paperwork they had from the Auction House and from Volkswagen themselves (still don't know, how they fit in) showed the odometer is fine. And that it wasn't rolled back.
So I told the "General Sales Manager" that I needed the Entire Title History of the car, I needed the entire Odometer History of the car, I needed all the paperwork from Volkswagen, and all other additional emails, faxes, and letters that were drawn up. The dealership then told me, oh that won't be a problem, I'll try calling the auction house today, but they close at 3. I told him, well, I work till 3, so if you don't get it all by then, I will need it tomorrow morning. Today, I receive no fax, no phone call, no nothing. Will this insanity ever stop??
..get someone's attention
#90
Wed, November 07, 2001
They filed the following to the above Rip-Off Report:
Their email: [email protected]
Their name: Adolph
Their relationship to the company: Consumer Suggestion
Rebuttal:
Here's the Washington State Attorney General's office site.
http://www.wa.gov/ago/
I'd see what I could stir up there. That will only cost you some time and might get someone's attention. Odometer tampering is, I believe, also a Federal issue.
