;
  • Report:  #112239

Complaint Review: WalMart Connect Internet Services - Internet Provider Internet

Reported By:
- KUTZTOWN, Pennsylvania,
Submitted:
Updated:

WalMart Connect Internet Services
Wal-mart Connect.net Internet Provider, Internet, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
After using the Wal-mart Connect Provider I was disappointed in their services. When the 1 month free trial was finished I didn't get billed after. ASSUMING that my account had been cancelled, all of a sudden I was getting billed again out of nowhere. When I called the company to cancel my services completely, It was very upsetting that after being on the phone for OVER and hour, (with operators that were almost IMPOSSIBLE to understand) I still had gotten nowhere.

When I gave them the last 4 digits of the card that I was getting billed to, they told me that those numbers didn't match what they had on file. Upon questioning why, if the numbers didn't match, I was still getting billed, I got the run around lasting OVER an hour. When I demanded to talk to a supervisor, I got disconnected.

This was all after being disconnected 4 times before. They blammed my credit card company and wanted no part of the blame as to WHY I was getting billed THROUGH THEM. This is the biggest scam that I have ever been a part of. If anyone is interested in getting together with me to exploit the company about THIS PARTICULAR service, please feel free to contact me: missevilive at lycos dot com...We haven't gotten any of the money back or any further information as to what we can do to cancel this account for good.

Cassie

KUTZTOWN, Pennsylvania
U.S.A.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//