- Report: #1440871
Complaint Review: Walmart moneycard reloaded visa debit card - Carlsbad NM
Reported By:
madashell -
Carlsbad, NM, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Walmart moneycard reloaded visa debit card
2401 S. Canal Carlsbad, 88220 NM, United States
Phone:
18779374098
Web:
WalmartMoneyCard.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Walmart moneycard reloaded visa debit card closed my account and locked my card on the same day my funds became available after the check cleared the next day after i deposited it Carlsbad NM
i mobile loaded a claim check the check cleared the next day but i still had to wait 7 days for my funds to be available on the same day my funds were avaible my account was closed and my card was locked.
it took me a whole other month just to get in contact with a live person and when i did how surprising not one of the 100s of people i talked to could help me they had me calling the check issuer for nothing because they cannot do anything because technically the checked has been cleared and cashed.
i contacted the check issuer once more and they needed me to call walmart moneycard customer service and have them fax a letter with an explaination as of why they closed and locked my account and why they wanted them to reissue me a check and then walmart informed me they could not tell me anything on my account or why they blocked it and for me to wait for the corporate office would call me within 24 hours
.. to begin with why would they even close my account if the check was cleared i have loaded money on that card alot and i had never had any problemsand why make the funds availabe if they werejust gunna block my use of the card and inform me that i would no longer be able to bank with that crd or any cards from that bank.
how stupid can they be and why have people answering your questions if they cant understand what you tell them and we cannot understand a dam word if what they say but they sure can prefect "we are really sorry and have a nice day" i will never again purchase a walmart moneycard nor will i reccomend anyone to get them cards.
i would just like my money because i really need it to pay bills
