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  • Report:  #264738

Complaint Review: Walmart - Cookeville Tennessee

Reported By:
- baxter, Tennessee,
Submitted:
Updated:

Walmart
Jefferson St. Cookeville, 38544 Tennessee, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I ordered a color from one of the color charts thats hanging with all the paint. I used this paint and painted 6 rooms. which meant I went into walmart several times to get this paint mixed.

The last time I went in to get a gallon mixed I did not have one of the empty cans with me so I asked them to mix me a gallon of saddleberry which was on the chart. It was a simple neutral color. Not hard to mix at all. Well guess what they mixed it right for the first time. But it was the wrong color. The color they had mixed all a long was some other color.

Of course this all meant that I was going back and forth to the store and also dealing with the " CO-Mangers " which don't know there a*s from there elbow. The bottom line is I now had 5 1/2 rooms done and it was not the color I had ordered from the start. I had done this job over a lenght of time and I had done it right. I masked off all of the trim with blue painters tape ( which cost extra) . I had painted all the trim white first ( which took a long time and paint). And all these Co-mangers just talked to me like it was nothing.

If I was not in such poor health I would not have stood for it. But I am in poor health and that makes this all the worse. I found the co-mangers have no experince in there positions. They do not know how to even handle customers or fix the problems they themselfs have created.

I highly recomend that you go to a paint store for your paint needs. I painted for 10 years in Florida and never once had a problem like this. But I never used Walmart either. I was a professional and I used a proffessional paint store.

Walmarts answer to me was we will give you a couple of gallons of paint and that should take care of you. I never went back in. I complained to the head office but all that got me was a phone call from one of the co-mangers. In defence of the paint ( color place ) I want to say it is good paint for the money.. If you can find someone who can give you the color you order and pay for then you might want to consider using it.

But I would stay away from the walmart people. By the way I was told that several people were fired for messing up with the paint. That was probibily a lie too. I want to add one last thing. Some years ago I had walmart change my oil in my truck. I never have anyone change my oil because I like to make sure it is right.

Well needless to say that after about 1 week of having the oil changed I started hearing the lifters in the motor making noise. They had never done this before so I checked the oil level and guess what? There was not one single drop of oil in the motor. I put oil in it right away and saved the motor. But from then until I sold the truck the motor used a lot of oil in between oil changes.

Bottom line if your going to use walmart you had better check everthing they do when they do it or else. You know the saying Buyer beware.

Goldplate

baxter, Tennessee

U.S.A.


8 Updates & Rebuttals

Shopper

Chico,
California,
U.S.A.
Complaint doesn't make sense

#2Consumer Suggestion

Sat, May 30, 2009

All the consumer needed was a paint stick or anything that had the color on it. The paint tech could scan that color into a computer and mix paint identicle to the color the 6 rooms had already been painted. It's quite possible the original paint was mixed in a different "base" color. Having mixed paint for Montgomery Wards years ago, we occassionally ran out of a base color and would, (after showing the results to customer and getting their approval) mix the color into whatever base we had plenty of in stock - sometimes even using plain white as a base. There would be a slight difference but geeeez, as I said, all you'd need is a chip or a can lid or a spot on your shirt to get a matching can of paint to finish your project... And the consumer obviously liked the first color. He painted SIX rooms with it. I'm sorry but this complaint doesn't have even a scintilla of credibility. Thank you.


Margaret

Houston,
Texas,
U.S.A.
MARK LIFE IS NOT ABOUT CONSTANTLY BEING IN THE BUDGET

#3Consumer Suggestion

Fri, August 17, 2007

Life is not all about constantly saving money. True they may be cheaper but you are keeping a low class company in business that is trying to turn the world into nothing but Wal Mart's. I did not grow up even close to being wealthy, but I certainly did not grow up with that Wal Mart, uneducated, I have to save money every day of my life mentality. I grew up in a small area where we went to the GROCERY store for food, The Hardward store for paint, and the Woolworth's for lower priced items and a great cheeseburger that was homemade at the lunch counter.


Mark

Cleveland,
Ohio,
U.S.A.
Some experience with paint.

#4Consumer Suggestion

Fri, August 10, 2007

i have purchased paint from walmart more than a few times and i learned early on, never buy more paint than you can cover one room with at a time (unless you're painting each room in a differant shade.) The only reason people buy paint from walmart is to save money and that's it. Places like Sherwin Williams, 9Home Depot, which i've found to be not much differant than walmart in the past three years.) and other majors charge a lot more per gallon, and it's still questionable whether the quality is any better. I've had paint, that when you open the can look differant than the pervious can, yet somehow manage to dry the same color.


Mark

Cleveland,
Ohio,
U.S.A.
Some experience with paint.

#5Consumer Suggestion

Fri, August 10, 2007

i have purchased paint from walmart more than a few times and i learned early on, never buy more paint than you can cover one room with at a time (unless you're painting each room in a differant shade.) The only reason people buy paint from walmart is to save money and that's it. Places like Sherwin Williams, 9Home Depot, which i've found to be not much differant than walmart in the past three years.) and other majors charge a lot more per gallon, and it's still questionable whether the quality is any better. I've had paint, that when you open the can look differant than the pervious can, yet somehow manage to dry the same color.


Mark

Cleveland,
Ohio,
U.S.A.
Some experience with paint.

#6Consumer Suggestion

Fri, August 10, 2007

i have purchased paint from walmart more than a few times and i learned early on, never buy more paint than you can cover one room with at a time (unless you're painting each room in a differant shade.) The only reason people buy paint from walmart is to save money and that's it. Places like Sherwin Williams, 9Home Depot, which i've found to be not much differant than walmart in the past three years.) and other majors charge a lot more per gallon, and it's still questionable whether the quality is any better. I've had paint, that when you open the can look differant than the pervious can, yet somehow manage to dry the same color.


Mark

Cleveland,
Ohio,
U.S.A.
Some experience with paint.

#7Consumer Suggestion

Fri, August 10, 2007

i have purchased paint from walmart more than a few times and i learned early on, never buy more paint than you can cover one room with at a time (unless you're painting each room in a differant shade.) The only reason people buy paint from walmart is to save money and that's it. Places like Sherwin Williams, 9Home Depot, which i've found to be not much differant than walmart in the past three years.) and other majors charge a lot more per gallon, and it's still questionable whether the quality is any better. I've had paint, that when you open the can look differant than the pervious can, yet somehow manage to dry the same color.


Barbara

ROCKLEDGE,
Florida,
U.S.A.
Your fault

#8Consumer Comment

Mon, August 06, 2007

Perhaps had you noticed 5 1/2 rooms ago that you had the wrong color you wouldnt have been so pissed to begin with Granted they made the mistake of giving you the wrong color to begin with but you made the mistake of going back and getting the same color over and over again Dude if you get the wrong color you should notice that when you open the can


Margaret

Houston,
Texas,
U.S.A.
DON'T SHOP AT WAL MART

#9Consumer Suggestion

Thu, August 02, 2007

Wal MArt is not a place to buy paint, unless its in a spray can. Go to Sherwin Williams, Lowes, or Ace Hardware. Why would you even waste the time with a store like them?

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