- Report: #280723
Complaint Review: WAMU Washington Mutual - Seattle Washington
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WAMU Washington Mutual
1301 2nd Ave. Seattle, 98101 Washington, U.S.A.
Phone:
206-461-2000
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WAMU, Washington Mutual Screwing with my credit score and my life Seattle Washington
*Consumer Suggestion: File a complaint witht the Office Of Thrift Supervision
*Consumer Suggestion: File a complaint witht the Office Of Thrift Supervision
*Consumer Suggestion: File a complaint witht the Office Of Thrift Supervision
*Consumer Suggestion: File a complaint witht the Office Of Thrift Supervision
*Author of original report: Wamu update to my dismay
I have had 2 WAMU cards. The first time they decresed my credit limit with out reason. ( they said I became a incresed credit risk ) I have done nothing but pay my bills on time. Well the decresed it to the point when my next intrest posted I would have been over my limit. I do not max out my cards. Well I payed off that card over 2 months and closed that account. That was over 8 months ago.
Well stupid me I thought it might have been a rare accurence so I applied for a card with a 0% intro for balance transfers. I was like yay!!! Well that was 2 months ago I have still not receved my new card. I now have a over due balance, because I did a $1,200 balance transfer. I can not pay online because I do not have a account information. I can pay over the phone BUT it will cost me $19.50. They have already notified the crdit bureau that I have a past due balance.
I have contacted WAMU 6 times now trying to get my card mailed to the right address. I still have not receved my card. The 'customer service' is VERY rude. They sent me to the fraud department... I DO NOT KNOW WHY!!!! And nether did the lady to whom I was transfered. I was on the phone this time for 2 hours, and still do not have this resolved.
We will see if I get my card this time. The supervisor Eddie was very nice and once again assured me that my card would be here by Friday. Well the catch is I had to have them send it to another address, not my home. I will have to drive 45min to another town to get the card from my inlaws house.
The number I have listed above for WAMU is the main office switch board. I have also filed a complant with the BBB. And I will be trying to contact a lawer about this.
If any lawers read this please post and tell me if ther is anything I can do to keep my credit from being hurt by this.
Samantha
state university, Arkansas
U.S.A.
Well stupid me I thought it might have been a rare accurence so I applied for a card with a 0% intro for balance transfers. I was like yay!!! Well that was 2 months ago I have still not receved my new card. I now have a over due balance, because I did a $1,200 balance transfer. I can not pay online because I do not have a account information. I can pay over the phone BUT it will cost me $19.50. They have already notified the crdit bureau that I have a past due balance.
I have contacted WAMU 6 times now trying to get my card mailed to the right address. I still have not receved my card. The 'customer service' is VERY rude. They sent me to the fraud department... I DO NOT KNOW WHY!!!! And nether did the lady to whom I was transfered. I was on the phone this time for 2 hours, and still do not have this resolved.
We will see if I get my card this time. The supervisor Eddie was very nice and once again assured me that my card would be here by Friday. Well the catch is I had to have them send it to another address, not my home. I will have to drive 45min to another town to get the card from my inlaws house.
The number I have listed above for WAMU is the main office switch board. I have also filed a complant with the BBB. And I will be trying to contact a lawer about this.
If any lawers read this please post and tell me if ther is anything I can do to keep my credit from being hurt by this.
Samantha
state university, Arkansas
U.S.A.
5 Updates & Rebuttals
Samantha
state university,Arkansas,
U.S.A.
Wamu update to my dismay
#2Author of original report
Fri, November 09, 2007
Well I have my Card now... I still do not have anyting on my account on when a payment is due or what the payment amount should be... But I am encuring late fees.. I have been trying to call them but no one will talk to me.. I dont know what to do.. I am a single mom and in school full time.. The last thing I need is one more thing to weary about.
Laurie
Haslet,Texas,
U.S.A.
File a complaint witht the Office Of Thrift Supervision
#3Consumer Suggestion
Fri, November 09, 2007
They withheld payment information from me as well, making it impossible to make a payment. Get the government involved or they will not resolve it.
Laurie
Haslet,Texas,
U.S.A.
File a complaint witht the Office Of Thrift Supervision
#4Consumer Suggestion
Fri, November 09, 2007
They withheld payment information from me as well, making it impossible to make a payment. Get the government involved or they will not resolve it.
Laurie
Haslet,Texas,
U.S.A.
File a complaint witht the Office Of Thrift Supervision
#5Consumer Suggestion
Fri, November 09, 2007
They withheld payment information from me as well, making it impossible to make a payment. Get the government involved or they will not resolve it.
Laurie
Haslet,Texas,
U.S.A.
File a complaint witht the Office Of Thrift Supervision
#6Consumer Suggestion
Fri, November 09, 2007
They withheld payment information from me as well, making it impossible to make a payment. Get the government involved or they will not resolve it.
