I rented a book from a company owned by Amazon, Warehouse Deals Inc. The book was for a science class that I was taking on line. I only used the book at home on the table and never carried it out anywhere. When I received the book, it was not in the best condition. The binding was coming off some and as I turned pages, I noticed that it was in bad condition. However, since I was at home, I figured that I could use it still and send it back. I did not know what Amazon meant or did not see any information at the time that if the book was in a bad condition, I should return it.
At any rate, I still felt that I could use it because I would not be going to a class or anything but would just be at home on the table. I returned the book at the proper time. About a month later, I received an e-mail from Amazon that the book was returned in a non-usuable condition and that they would be charging me the full price for the book. There is no one to contact. I cannot reach out to customer service. No number. No e-mail I can send info to. I replied back to the e-mail I received but I have no idea if it goes to a person or not. My only recourse was to look on line and see if maybe they had another complaint.
I discovered that they did in fact have another complaint from Ripoff Report. The second item that came up in my search window. So I decided to add to it.
Some additional information:
I am a Pastor of a church and have no reason to attempt to rip them off. I purchased the book later because I decided that I did want to have it in my library. If the rental book I had would have been in good condition, I would have kept that one. The $93.05 that they will be charging me is not going to bankrupt me, however, it is the principle. I am going to use every avenue I know to make others aware of this scam.