- Report: #325304
Complaint Review: Washington Mutual - Dallas Texas
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Author Confirmed
Why?
Washington Mutual
P.O. Box 660509 Dallas, 75266-0509 Texas, U.S.A.
Phone:
866-892-9268
Web:
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Washington Mutual - WAMU Claiming regular credit card transactions are cash advances and charging fees and finance charges and lowering your credit limit after recieving payment and having a good payment history Dallas Texas
I used my WAMU credit card to pay for service to my automobile, just like any other transaction. Later while reviewing my bill, I noticed that there was a charge for a "Cash advance".I have never used my card for a cash advance, ever. I don't use the paper checks you can get either.
When I contacted the credit card company I was told that I had to accept the fee and it was the auto service place that made the error.Another way WAMU is getting over on its customers is when you pay off your card balance.
Recently I made a 70.00 payment to my account. Somehow it went through as 700.00, which would have paid off my balance leaving a credit due of around 10.00. As soon as this posted, WAMU decides that I'm a credit risk and lowered my credit limit to 250.00. Keep in mind, I have never had a late payment and always paid more than the minimum due.
When I first noticed the error, I wasn't going to fix it. I figured the 700.00 was there on the card if I needed it.When I realised that they decided to lower my credit limit, effectively making my 500.00 disappear, I demanded they return my 700.00 and accept the 70.00 I intended to pay in the first place.
2 weeks later, Im still waiting for my money.
Adam
Saint Charles, Missouri
U.S.A.
When I contacted the credit card company I was told that I had to accept the fee and it was the auto service place that made the error.Another way WAMU is getting over on its customers is when you pay off your card balance.
Recently I made a 70.00 payment to my account. Somehow it went through as 700.00, which would have paid off my balance leaving a credit due of around 10.00. As soon as this posted, WAMU decides that I'm a credit risk and lowered my credit limit to 250.00. Keep in mind, I have never had a late payment and always paid more than the minimum due.
When I first noticed the error, I wasn't going to fix it. I figured the 700.00 was there on the card if I needed it.When I realised that they decided to lower my credit limit, effectively making my 500.00 disappear, I demanded they return my 700.00 and accept the 70.00 I intended to pay in the first place.
2 weeks later, Im still waiting for my money.
Adam
Saint Charles, Missouri
U.S.A.
4 Updates & Rebuttals
Adam
Saint Charles,Missouri,
U.S.A.
Me too!
#2Author of original report
Sat, April 12, 2008
I apologise for the 'Moron", just a little hot tempered after talking to the idiots at WAMU. Thanks for the support
Robert
Buffalo,New York,
U.S.A.
Sorry about that
#3Consumer Comment
Fri, April 11, 2008
I didn't catch the "autoplay" place was the problem... This is a good reason not to use auto pay. I don't use it. Never have, and probably never will. Guess I'm old fashioned. I prefer to write out the checks to pay the bills.
Adam
Saint Charles,Missouri,
U.S.A.
Learn how to read!!!
#4Author of original report
Fri, April 11, 2008
They took 700.00 from my checking account instead of 70.00... and YES I want my money back, MORON!
Robert
Buffalo,New York,
U.S.A.
Return what money?
#5Consumer Comment
Fri, April 11, 2008
""I demanded they return my 700.00 and accept the 70.00 I intended to pay in the first place."" You stated you paid $70 but that they credited you with $700. This was an ERROR! They posted an overpayment of $630. NOW you claim this ERROR is your money and you want it back????
