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  • Report:  #275231

Complaint Review: Washington Mutual - South Pasadena California

Reported By:
- Los Angeles, California,
Submitted:
Updated:

Washington Mutual
1305 Fair Oaks Ave South Pasadena, California, U.S.A.
Phone:
626-441-5151
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Washington Mutual allowed for unknown companies to electronically take out money from my bank account. RTS Group Inc. is a scam accociated Greenfield Surveys to collect bank account information in beliefs that the unsuspecting people have won a prize resulting in the withdraw hundreds of dollars with out any knowledge of consent. Through e-mail I was called by a survey company called Greenfield they called me claiming that I have won a $1000 shopping spree, they said all I would have to pay is $3.95 to a company called RTS Group, Inc as a withdraw from my Washington mutual bank account. Being excited about the shopping spree I agreed to there terms. They also told me that I would have to join three other three other memberships, risk free, and that I can cancel any time with in the first month, without any mention that they would cost me any money. These companies are called Dialing USA, Fly Free Travel, and Ideal financial Solutions. So towards the end of the month I did in fact called these companies to cancel my so called memberships and the phone numbers acociated with these companies did not work so at this point I started to realize that it was a scam. But I was not worried about it because my Washington Mutual bank account was protected and insured. Then I was shocked to find out that by the end of the month Dialing USA withdrew $79.94, fly Free Travel withdrew $129.00, and Ideal Financial Solutions withdrew $149.00 from by Washington Mutual bank account with out any consent, without anything in writing, and without the check being signed or approved by me. On top of everything there was not enough money in my bank account time so Washington Mutual charged me a over drawn fee of $27 for transactions I did not allow, transactions that I did not approve, and had no knowledge of. With further research in the matter it was discovered that I did not in fact win any shopping spree, RTS Groups, and the three other companies are actually sister companies and work together to mislead unsuspecting people in to take hundred out of there bank accounts.

Christine

Los Angeles, California

U.S.A.


2 Updates & Rebuttals

Dave

Jacksonville,
Florida,
U.S.A.
You weren't ripped off by WAMU

#2Consumer Suggestion

Wed, September 19, 2007

Why are you saying it was their fault? They don't have a crystal ball telling them that these transactions weren't authorized. It's your responsibility to go to the bank and tell them these are fraudulent transactions, and to have them reversed. Read the reports on this site to learn how to get your money back.


John

White,
Georgia,
U.S.A.
Why is Washington Mutual at Fault?

#3Consumer Comment

Wed, September 19, 2007

You said yourself that you gave them your account number. In this age of electronic transactions, there is no way Washington Mutual knew you were being ripped off. Next time put the blame where it lies. cintact the bank and protest the charges.

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