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  • Report:  #845588

Complaint Review: Watchrepair.net - Boca Raton, Florida

Reported By:
Drake - Columbus, Ohio, United States of America
Submitted:
Updated:

Watchrepair.net
1499 W. Palmetto Park Rd. Boca Raton,, 33486 Florida, United States of America
Phone:
954-691-1350
Web:
www.watchrepair.net
Categories:
Tell us has your experience with this business or person been good? What's this?
Jeff Herman essentially stole my watch.  I am pursuing him via the Boca Raton Police Department to the full extent of the law.  He is a con man - do not trust him, what he says, or who he is affiliated with - he will turn up again, for sure.  His brother in law owns watchuwant.com, which may be affiliated?

After initially contacting him in the summer of 2011, and doing (what I thought) was enough due diligence, I sent my $7500 Panerai to him for repair on December 5, 2011.  He billed my credit card on December 15, $250 more than he said, and I have yet to see my watch on February 27, 2012.

I've tried to reach him several times, spoken to him a few times, only to hear excuses.  It is over and the police have been notified.  Be aware of this brazen criminal and do not send him or any affiliate of his your watch or do business of any sort with them - they are bad people.



2 Updates & Rebuttals

Drake

Columbus,
Ohio,
United States of America
Watch Returned

#2Author of original report

Tue, March 06, 2012

My Panerai watch was returned and looks very good.  I appreciate the quick response, just hate that it came to this.  I assume that there are circumstances with Mr. Herman that could have contributed to this lapse, and wish him and his family well.  After all was said and done, the watch was returned in excellent condition and works  (and looks) great.

Thanks for reparing my watch.


office

Hollywood,
Florida,
United States of America
Not affiliated with Jeff Herman

#3UPDATE Employee

Fri, March 02, 2012

We would like to clarify that Watch U Want is not, nor has never been affiliated or associated in any way with watchrepair.net.  Mr. Herman is an ex-employee as of April 2008, and since this time, our company has maintained a strict policy of not associating with, endorsing, commenting on, including not giving references or credentials to or on behalf of Jeff Herman or watchrepair.net.   All of this information can be confirmed by contacting our corporate office at 954.961.1445.  We have been in business since 2000, and take great pride in our stellar reputation, unmatched customer satisfaction, and unsolicited client testimonials (complete with verifiable email addresses and phone numbers) which are easily viewable on our corporate website.  Should you have any questions or concerns, please feel free to contact us directly.



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