- Report: #438009
Complaint Review: Wells Fargo Bank - San Francisco California
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Wells Fargo Bank
420 Montgomery St San Francisco, 94104 California, U.S.A.
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Wells Fargo Bank WFB Sells customers & non customers info to scheming telemarketers San Francisco California
Anyone receiving numerous calls from a WELLS FARG O BANK caller id and numerous numbers claiming to be Wells Fargo? Well it's because they are selling/giving customers & non customers info to their contracted telemarketers and other scheme type of telemarketers. They have been sending numerous telemarketing letters to my underaged son that he is a valued customer and sign up for this and that and you will get a FREE IPod,etc.
They have a form that customers can fill out to opt out of these Wells Fargo Bank telemarketing offers that is probably in very small print somewhere on the form when you sign up for an account, but what about non customers that are getting telemarketing calls that claim it's Wells Fargo Bank calling but really a telemarketer trying to get you to give your info out before finding out what they're calling about first and use WELLS FARG O BANK(O actually is spaced on caller id as shown so it's not really using WELLS FARGO BANKS' NAME) caller ids.
National Union Fire Insurance Co. who is really AIG,Inc. calls from several numbers 1-877-740-3334 / 1-877-740-3335 / 1-877-740-3336 and first claims to be Wells Fargo when answering this call then after you question theperson calling they then state it's not WFB and an Insurance offer that is affiliated with WFB. Or a letter with Wells Fargo Bank letterhead but is for AutoVantage Enhanced service by Trilegiant Corp. aka Affinion Publishing LLC and Brickell Financial Services Motor Club DBA Road America Motor Club which does the road help/fixing, which all these companies have numerous complaints against them in several US states.
By entering these company names in any search engine you can find all this out very easily as well as the court hearing on Wells Fargo back in 2003/2004 for giving out customers financial info to telemarketers. There is another call that has a WELLS FARG O BANK caller id and 1-954-926-5987 number that constantly calls no matter if you told them to STOP calling and file numerous FTC complaints, FTC DNC complaints, BBB complaint against Wells Fargo Bank. They keep making Harassing HANG UP calls everyday and don't abide by any Telemarketing Laws, but when you call any Wells Fargo Bank they have no clue who these numbers are and say it wasn't Wells Fargo calling for such an offer.
So BEWARE on these telemarketing calls and when dealing with Wells Fargo Bank make sure they don't have your info otherwise they will sell it to telemarketers. Very frustrating when your not a customer and have to deal with these telemarketing calls that claim to be Wells Fargo ,then when you call Wells Fargo and they tell you should have filled out the opt out box for telemarketers but tell them I'm not a customer or did any business with them they don't know what to do about the telemarketer calls and cannot really help you in any way because they have no forms for such a problem.
Employees were speech less when you tell them your a non customer or never did any business with them and how can they send my underaged son telemarketing letters on top of that claiming he's a valued customer, there was alot of dead air on my calls after informing them of this problem. So the saga goes on with these harassing calls because nobody can do anything to STOP these telemarketers at Wells Fargo.
Sheesh
SO CAL, California
U.S.A.
They have a form that customers can fill out to opt out of these Wells Fargo Bank telemarketing offers that is probably in very small print somewhere on the form when you sign up for an account, but what about non customers that are getting telemarketing calls that claim it's Wells Fargo Bank calling but really a telemarketer trying to get you to give your info out before finding out what they're calling about first and use WELLS FARG O BANK(O actually is spaced on caller id as shown so it's not really using WELLS FARGO BANKS' NAME) caller ids.
National Union Fire Insurance Co. who is really AIG,Inc. calls from several numbers 1-877-740-3334 / 1-877-740-3335 / 1-877-740-3336 and first claims to be Wells Fargo when answering this call then after you question theperson calling they then state it's not WFB and an Insurance offer that is affiliated with WFB. Or a letter with Wells Fargo Bank letterhead but is for AutoVantage Enhanced service by Trilegiant Corp. aka Affinion Publishing LLC and Brickell Financial Services Motor Club DBA Road America Motor Club which does the road help/fixing, which all these companies have numerous complaints against them in several US states.
By entering these company names in any search engine you can find all this out very easily as well as the court hearing on Wells Fargo back in 2003/2004 for giving out customers financial info to telemarketers. There is another call that has a WELLS FARG O BANK caller id and 1-954-926-5987 number that constantly calls no matter if you told them to STOP calling and file numerous FTC complaints, FTC DNC complaints, BBB complaint against Wells Fargo Bank. They keep making Harassing HANG UP calls everyday and don't abide by any Telemarketing Laws, but when you call any Wells Fargo Bank they have no clue who these numbers are and say it wasn't Wells Fargo calling for such an offer.
So BEWARE on these telemarketing calls and when dealing with Wells Fargo Bank make sure they don't have your info otherwise they will sell it to telemarketers. Very frustrating when your not a customer and have to deal with these telemarketing calls that claim to be Wells Fargo ,then when you call Wells Fargo and they tell you should have filled out the opt out box for telemarketers but tell them I'm not a customer or did any business with them they don't know what to do about the telemarketer calls and cannot really help you in any way because they have no forms for such a problem.
Employees were speech less when you tell them your a non customer or never did any business with them and how can they send my underaged son telemarketing letters on top of that claiming he's a valued customer, there was alot of dead air on my calls after informing them of this problem. So the saga goes on with these harassing calls because nobody can do anything to STOP these telemarketers at Wells Fargo.
Sheesh
SO CAL, California
U.S.A.
2 Updates & Rebuttals
Laurie
Haslet,Texas,
U.S.A.
Callis Mom is correct - Scammers have been STEALING LEGITIMATE COMPANY NAMES
#2Consumer Comment
Wed, April 08, 2009
in order to make them appear to be legitimate. That is why all forms of telemarketing should be outlawed. Particularly NOW when we have technology like Voice Over IP (VoIP). This allows callers to create their own caller id information and no way to track it back to the person making the calls. You cannot trust that anyone calling you is actually part of a legitimate organization. The reason why your complaints about the harrassing telemarketer calls in violation of the DNC laws are not dealt with is because SCAMMERS do not follow the law and don't give a d**n. The government can't do anything because they cannot find the culprits responsible. The scammers are already attempting to steal your money or identity - violating DNC laws means nothing to them.
Calli'smom
Aurora,Colorado,
U.S.A.
Do some research
#3UPDATE Employee
Wed, April 08, 2009
As a current Wells Fargo Employee, I can guarantee you that Wells is NOT selling any information to telemarketers. Not only is it illegal for WF to do so, we have had MANY customers and non-customers call regarding similar instances, and, after extensive investigation, have discovered it is actually an attempt at identity theft from several crime rings across the country using Wells Fargo's name as their own. As far as the iPod scheme, Well's Fargo had a real promotion that gave away iPods (I coincidentally spoke to a winner of an iPod yesterday, actually) and that is the basis for the fraudulent activity you are referring to... criminals feed off of legitimate information and twist it so retrieve the info they are looking for. If anyone is speechless when you are calling to voice your accusations, its out of a sincere inability verbally disprove your accusations over the phone. That, or because they truly have no idea what you are talking about. In the event you are truly convinced that we are selling your information, I would highly recommend going into a local branch and request copies of our privacy policy. Just out of curiosity, how did we get non-customer information to begin with? I am not being a smart a*s, just curious if you are solely referring to illegitimate calls and mailings (with information anyone could find on the internet, a phone book, etc...). It is unfortunate that individuals feel they have the right and the need to violate anyone's identity and personal information, but that is how it is right now.
