- Report: #825348
Complaint Review: westlake finacial - los angeles California
Reported By:
nine69 -
moreno valley, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
westlake finacial
p.o. box 54807 los angeles, 90054 California, United States of America
Phone:
18887399192
Web:
www.westlakefinancial.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
westlake finacial disrespecful finacial manager los angeles, California
On 1/19/2012 I made a payment that I was late on I had spoken to jorden on 1/18/2012 and he let me know just to make the payment so it was like a promise to pay arrangment. so I did. I went into a wells Fargo bank and made the deposit and then called then to give them the transaction number.first off the woman who answered the phone answered it like I called her home I let her know that I was calling because I just made a payment and I am calling to give them the transaction number. the woman the asked me why I didn't pay. I let her know I didn't have the money but I called and made the arrangement so then told me "no you didn't " .I told her I spoke to a man named jorden .then she said well don't you have some type of government assistant that can help you and I told her that was uncalled for. she then said why are you making it personal everyone here ask the same question .I told her do you want the transaction nimber age then took the number and said well your car may get repo because we don't get bank payment for 2weeks and if the car gets repoed it my fault..
this company is extremely disrespectfulthe way she started the conversation was very unprofessional the was yelling and asking personal questions. I wouldn't have anyone work with this company. they threaten people and are very disrespectful.
this company is extremely disrespectfulthe way she started the conversation was very unprofessional the was yelling and asking personal questions. I wouldn't have anyone work with this company. they threaten people and are very disrespectful.
3 Updates & Rebuttals
Ken
Colorado,USA
I DON'T work for this company or any other....
#2Consumer Comment
Fri, January 20, 2012
I'm retired.
I've been accused of working for about 30 different companies here on ROR.
IF you were truly late only once and aren't late again, you should have no further trouble wlith this company.
Hope it all works out for you.
nine69
United States of Americathe first time
#3Author of original report
Fri, January 20, 2012
To Ken this was the first time I was late on my payment and why would they give the option for a promise to pay if when you do they have disrespectful employees she was way out of line and I am sure you work for this company so you feel the need to defend them the women was out of line and I would love for you to call a company and they disrespect you but that maybe how you address your customer also.
Ken
Colorado,USA
ALL you need to do to avoid all this is....
#4Consumer Comment
Fri, January 20, 2012
Make your FULL payment on time EVERY time.
Just how many times have you been a "little late?"
They are just holding you to the contract YOU agreed to and signed.
