Steven
Jacksonville,#2Consumer Suggestion
Tue, January 15, 2008
Despite what you were told they cashed the earlier check when they cashed this one. You should have had the first check cancelled. If they called up to complain about it being returned just say "You stated previously you did not receive the first check so I cancelled it in case it fell into the wrong hands (I.E. stolen). Another option would be to have a direct payment made to this account. Do you have a checking account at Wachovia as well?? Another option would be to pay it electronically from your bank if they offer internet banking. If problems with check persist then start sending them certified mail with return receipt requested. That way you have a record of when they got it. It costs a few cents extra but if you have this you can say it was received at your facility on this day by this person (assuming they signed it legibly). If nothing else you have further proof that they are intentionally holding the check past the due date to add on additional charges.