- Report: #1379151
Complaint Review: Wheel Hero - Internet
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Author Confirmed
Why?
Wheel Hero
Internet, USA
Phone:
1-800-543-5589
Web:
Wheehero.com
Categories:
Business Rating:
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Wheel Hero Biggest scam ever Florida
I ordered a wheel/tire package from them and their website stated that they would fit my Infiniti. I even called them to make sure. They did not fit, not even close. They hit the brake calipers. I ordered spacers which I didn't want to but tried to make them work. 2 of the tires were trash and couldn't be balanced at all at the tire shop even though they were supposed to be balanced before they were shipped. On top of that after I got to looking at them, they weren't even the tires I had ordered. Contacted them and they sent me 2 more tires and those 2 couldn't be balanced either. The salesman emailed me and said "well those tires are not good anyway". My Infiniti dealership said I couldn't run the spacers because they wouldn't do any warranty work on my wheel hubs if needed. I contacted whee hero again and they want me to pay shipping on 6 tires that aren't any good according to them as well as 4 wheels that do not fit unless you run spacers or lift the vehicle. And yeah they want to charge a restocking fee. They want me to pay for this when they are the ones who said "yeah they will fit". This company is a joke and they can't be trusted.
