- Report: #1349575
Complaint Review: White Light Smile - San Diego California
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Author Not Confirmed
Why?
White Light Smile
2307 Fenton Pkwy. #107-126 San Diego, 92108 California, USA
Phone:
844-548-5652
Web:
www.whitelightsmile.com
Categories:
Business Rating:
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White Light Smile Was supposed to be charged $29.95 Instead charged $50 San Diego California
DO NOT ORDER FROM HERE!
I placed an order a few days ago and it was supposed to be $29.95. I look at my statement it's almost $50. So I email "customer support" I get back a scripted answer about sales tax and shipping. One, you have no physical location in my state so no sales tax should be charged, two on the invoice I was sent, the sales tax and shipping there were $0.00. Red flag! I resonded with do not ship me anything REFUND my money. Again, I get a scripted answer about signing up for their "subscription" to receive 50% off my product. I said I will NOT sign up for any recurring charges. Either you ship the product and refund the difference in price or refund the entire amount and do not ship anything. I also reiterated that I do not want any recurring charges on my card. Do you know what I got? The same generic email I got the very first time! Now, I check my statement and this $50 charge incurred INTERNATIONAL fees. So, they aren't even in the U.S.? (I should have known by the grammar in the email). So, now I am waiting for a refund or just going to dispute the charges with the bank. Do not order anything from them. I might even cancel my card because after reading other report it seems like they just go ahead and keep charging your card.
