D''Kat
San Francisco,#2UPDATE Employee
Tue, August 02, 2011
Dear Jason,
Aside from discrediting yourself by using made up terms for illegal ticketing ("hidden city ticketing"??- give me a break) and elementary school level grammar, you also display having very little class. I'm referring to blatant lies about a company that had absolutely nothing to do with your termination.
I'm talking about ?l??? Flig?? Guru.com. A business that is NOT affiliated with Wholesale Flights in any way, shape or form. ?l??? Flig?? Guru has provided consulting services for Wholesale Flights for a short period of time, that just happened to correspond with short period of your employment. Even though that may explain your confusion, it does not excuse your complete disregard for the impact your irresponsible review may have.
Anyone who knows the industry, can't possibly miss all the holes in your story. This rebuttal is intended for those who may not. Or anyone else researching online travel agencies, ?l??? Flig?? Guru in particular.
I've been a travel agent for almost a decade. I've been with ?l??? Flig?? Guru.com for 14 months and counting. I've never seen more professional and efficient environment, or honest and client satisfaction oriented business practices.
We don't have ANY complaints with BBB, or anywhere else on the web. Everyone of our agents is a travel expert. We find routes that others can't, beat lowest prices on web, deliver on every one of our promises. In fact, we don't charge you anything until you can verify your ticket through airlines directly.
All of the information above could be easily verified. Thank you for your time.
~ Shein