Complaint Review: Witchstore.Net Leo Wells The Thrifty Pagan - Internet

To Jeffrey/Christine @ Witchstore.net, So, you're telling me I have no way of recovering my money or shipment? I know for fact that several orders placed in or around the time of my order were honored after the same thing happening to them. I have to wonder if mine isn't being addressed because it's a more expensive order. As for not having any record of my order, I have copies of my invoice from paypal.com and documents from my bank as to when the money was withdrawn. I will continue to search for resolution with this matter, whether with your site or with Leo Wells himself. I am a decent, hard working wiccan woman, and don't have the disposable income to let this just slide. I look forward to your response.

Goodness, more reports against us through no fault of our own. I'm very sorry for the treatment you have been given by past ownership. The store was sold to us on March 15, 2007. We have shipped over 200 orders without so much as a hiccup and have a flawless record since gaining ownership. **WE DON'T RIP PEOPLE OFF** Apparently Leo W. Wells does. **WE HAVE NEVER MISSED A SINGLE ITEM OR ORDER** Apparently Leo W. Wellshas. I *very much* sympathize with your problem however we can not help every customer that Leo W. Wells owes money/order/refund to. We simply can't help everyone who ordered from the company prior to our ownership or the new management change. These orders are Leo W. Wells responsibility as he has previously stated to you. We don't even have records prior to the date of sale. On March 15 we bought this online store and Leo Wells and his companies The Thrifty Pagan and Incenseoilsandbrews.com took over all outstanding orders, and he sent out the letter below to all customers affected iterating this: *****Quoting customer email, from [email protected], Leo W. Wells of Fairhaven MA **** Dear Customer, As of 15 Mar 07, we here at The Thrifty Pagan have acquired all outstanding orders of Witchstore.net. As part of this transaction, it is our responsibilty to contact you and provide you with the necessary contact information in order that your transaction remains secure. As of today, please refer all questions about your order to: The Thrifty Pagan 60 Main St. #3 Fairhaven, MA 02719 [email protected] [email protected] ph: 774-202-0783 Please Note: This email address has been set up specifically for handling your transaction and will afford you the fastest way to receive answers to your questions and/or concerns. This transition may cause a slight delay in the processing of your order, but please rest assured, all orders will be processed as quickly as possible with as little interruption and delay that we can avoid. Thanks for your understanding and cooperation in this matter. Leo Wells The Thrifty Pagan ********end quote************** It does seem painfully obvious (we are damaged as well) that Leo Wells has stolen your money. I don't know how else to put it if he won't respond to you. He won't reply to our emails as well, and we are now constantly fielding angry customers from his past ownership. Here is the best track record I have of the man, if it helps: Incenseoilsandbrews.com <==== his new store [email protected] <==== write him here thethriftypagan.com sacred-pathways.com witchgoods.com Last known address is same as above, verified in mid March. I do wish you luck in regaining your monies and please understand it is Leo W. Wells who has your money, not us For our 2 1/2 months of ownership so far, we have a flawless shipping record but I do understand that doesn't help you very much. Christine

Goodness, more reports against us through no fault of our own. I'm very sorry for the treatment you have been given by past ownership. The store was sold to us on March 15, 2007. We have shipped over 200 orders without so much as a hiccup and have a flawless record since gaining ownership. **WE DON'T RIP PEOPLE OFF** Apparently Leo W. Wells does. **WE HAVE NEVER MISSED A SINGLE ITEM OR ORDER** Apparently Leo W. Wellshas. I *very much* sympathize with your problem however we can not help every customer that Leo W. Wells owes money/order/refund to. We simply can't help everyone who ordered from the company prior to our ownership or the new management change. These orders are Leo W. Wells responsibility as he has previously stated to you. We don't even have records prior to the date of sale. On March 15 we bought this online store and Leo Wells and his companies The Thrifty Pagan and Incenseoilsandbrews.com took over all outstanding orders, and he sent out the letter below to all customers affected iterating this: *****Quoting customer email, from [email protected], Leo W. Wells of Fairhaven MA **** Dear Customer, As of 15 Mar 07, we here at The Thrifty Pagan have acquired all outstanding orders of Witchstore.net. As part of this transaction, it is our responsibilty to contact you and provide you with the necessary contact information in order that your transaction remains secure. As of today, please refer all questions about your order to: The Thrifty Pagan 60 Main St. #3 Fairhaven, MA 02719 [email protected] [email protected] ph: 774-202-0783 Please Note: This email address has been set up specifically for handling your transaction and will afford you the fastest way to receive answers to your questions and/or concerns. This transition may cause a slight delay in the processing of your order, but please rest assured, all orders will be processed as quickly as possible with as little interruption and delay that we can avoid. Thanks for your understanding and cooperation in this matter. Leo Wells The Thrifty Pagan ********end quote************** It does seem painfully obvious (we are damaged as well) that Leo Wells has stolen your money. I don't know how else to put it if he won't respond to you. He won't reply to our emails as well, and we are now constantly fielding angry customers from his past ownership. Here is the best track record I have of the man, if it helps: Incenseoilsandbrews.com <==== his new store [email protected] <==== write him here thethriftypagan.com sacred-pathways.com witchgoods.com Last known address is same as above, verified in mid March. I do wish you luck in regaining your monies and please understand it is Leo W. Wells who has your money, not us For our 2 1/2 months of ownership so far, we have a flawless shipping record but I do understand that doesn't help you very much. Christine

Goodness, more reports against us through no fault of our own. I'm very sorry for the treatment you have been given by past ownership. The store was sold to us on March 15, 2007. We have shipped over 200 orders without so much as a hiccup and have a flawless record since gaining ownership. **WE DON'T RIP PEOPLE OFF** Apparently Leo W. Wells does. **WE HAVE NEVER MISSED A SINGLE ITEM OR ORDER** Apparently Leo W. Wellshas. I *very much* sympathize with your problem however we can not help every customer that Leo W. Wells owes money/order/refund to. We simply can't help everyone who ordered from the company prior to our ownership or the new management change. These orders are Leo W. Wells responsibility as he has previously stated to you. We don't even have records prior to the date of sale. On March 15 we bought this online store and Leo Wells and his companies The Thrifty Pagan and Incenseoilsandbrews.com took over all outstanding orders, and he sent out the letter below to all customers affected iterating this: *****Quoting customer email, from [email protected], Leo W. Wells of Fairhaven MA **** Dear Customer, As of 15 Mar 07, we here at The Thrifty Pagan have acquired all outstanding orders of Witchstore.net. As part of this transaction, it is our responsibilty to contact you and provide you with the necessary contact information in order that your transaction remains secure. As of today, please refer all questions about your order to: The Thrifty Pagan 60 Main St. #3 Fairhaven, MA 02719 [email protected] [email protected] ph: 774-202-0783 Please Note: This email address has been set up specifically for handling your transaction and will afford you the fastest way to receive answers to your questions and/or concerns. This transition may cause a slight delay in the processing of your order, but please rest assured, all orders will be processed as quickly as possible with as little interruption and delay that we can avoid. Thanks for your understanding and cooperation in this matter. Leo Wells The Thrifty Pagan ********end quote************** It does seem painfully obvious (we are damaged as well) that Leo Wells has stolen your money. I don't know how else to put it if he won't respond to you. He won't reply to our emails as well, and we are now constantly fielding angry customers from his past ownership. Here is the best track record I have of the man, if it helps: Incenseoilsandbrews.com <==== his new store [email protected] <==== write him here thethriftypagan.com sacred-pathways.com witchgoods.com Last known address is same as above, verified in mid March. I do wish you luck in regaining your monies and please understand it is Leo W. Wells who has your money, not us For our 2 1/2 months of ownership so far, we have a flawless shipping record but I do understand that doesn't help you very much. Christine

Goodness, more reports against us through no fault of our own. I'm very sorry for the treatment you have been given by past ownership. The store was sold to us on March 15, 2007. We have shipped over 200 orders without so much as a hiccup and have a flawless record since gaining ownership. **WE DON'T RIP PEOPLE OFF** Apparently Leo W. Wells does. **WE HAVE NEVER MISSED A SINGLE ITEM OR ORDER** Apparently Leo W. Wellshas. I *very much* sympathize with your problem however we can not help every customer that Leo W. Wells owes money/order/refund to. We simply can't help everyone who ordered from the company prior to our ownership or the new management change. These orders are Leo W. Wells responsibility as he has previously stated to you. We don't even have records prior to the date of sale. On March 15 we bought this online store and Leo Wells and his companies The Thrifty Pagan and Incenseoilsandbrews.com took over all outstanding orders, and he sent out the letter below to all customers affected iterating this: *****Quoting customer email, from [email protected], Leo W. Wells of Fairhaven MA **** Dear Customer, As of 15 Mar 07, we here at The Thrifty Pagan have acquired all outstanding orders of Witchstore.net. As part of this transaction, it is our responsibilty to contact you and provide you with the necessary contact information in order that your transaction remains secure. As of today, please refer all questions about your order to: The Thrifty Pagan 60 Main St. #3 Fairhaven, MA 02719 [email protected] [email protected] ph: 774-202-0783 Please Note: This email address has been set up specifically for handling your transaction and will afford you the fastest way to receive answers to your questions and/or concerns. This transition may cause a slight delay in the processing of your order, but please rest assured, all orders will be processed as quickly as possible with as little interruption and delay that we can avoid. Thanks for your understanding and cooperation in this matter. Leo Wells The Thrifty Pagan ********end quote************** It does seem painfully obvious (we are damaged as well) that Leo Wells has stolen your money. I don't know how else to put it if he won't respond to you. He won't reply to our emails as well, and we are now constantly fielding angry customers from his past ownership. Here is the best track record I have of the man, if it helps: Incenseoilsandbrews.com <==== his new store [email protected] <==== write him here thethriftypagan.com sacred-pathways.com witchgoods.com Last known address is same as above, verified in mid March. I do wish you luck in regaining your monies and please understand it is Leo W. Wells who has your money, not us For our 2 1/2 months of ownership so far, we have a flawless shipping record but I do understand that doesn't help you very much. Christine