- Report: #144186
Complaint Review: World Gym Express - Gallatin Tennessee
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World Gym Express
825 Nashville Pike Gallatin, 37066 Tennessee, U.S.A.
Phone:
615-452-6266
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World Gym Express Shady characters, will not give you your money back! Ripoff Gallatin Tennessee
Short story, DO NOT do business with these people. They are idiots. Go to Gold's Gym or somewhere else.
On April 19th, I decided to check out the new World Gym Express that we just had open in our city. I went and looked, liked the equipment and the tanning beds, and figured I would join. The guy that signed me up briefly mentioned that there was a $75 activation fee to join. Although i was a little shaky about that I went ahead and joined.
Once I got home, I realized that it was ridiculous to pay $75 to be "activated" to a gym, along with $40 a month membership so I decided to cancel. The contract gives you 3 days after midnight of the day signing up to do so. To cancel you have to send a letter registered mail, about $8.00, to World Gym and they are supposed to return the activation fee that they already charged on your account within 30 days.
Well, I didn't think anything of it for a few weeks, but it started getting close to 30 days.I called them and they guy I talked to said that the women in charge of all that was on her honeymoon, but she would take care of it. The second time I tried calling, they said they never got the cancellation notice and were going to start billing me for the account. I had to fax another copy of my receipt from registered mail.
The third time I called, which was 2 days before the thirty days, they said they had not got the cancellation notice until May 18 and they still had 30 days from that point, even though I have a receipt from the post office saying it was sent on April 21. They still have not returned my money, it's been about 40 days now. I've filed a complaint with everyone I know.
Jamie
Gallatin, Tennessee
U.S.A.
On April 19th, I decided to check out the new World Gym Express that we just had open in our city. I went and looked, liked the equipment and the tanning beds, and figured I would join. The guy that signed me up briefly mentioned that there was a $75 activation fee to join. Although i was a little shaky about that I went ahead and joined.
Once I got home, I realized that it was ridiculous to pay $75 to be "activated" to a gym, along with $40 a month membership so I decided to cancel. The contract gives you 3 days after midnight of the day signing up to do so. To cancel you have to send a letter registered mail, about $8.00, to World Gym and they are supposed to return the activation fee that they already charged on your account within 30 days.
Well, I didn't think anything of it for a few weeks, but it started getting close to 30 days.I called them and they guy I talked to said that the women in charge of all that was on her honeymoon, but she would take care of it. The second time I tried calling, they said they never got the cancellation notice and were going to start billing me for the account. I had to fax another copy of my receipt from registered mail.
The third time I called, which was 2 days before the thirty days, they said they had not got the cancellation notice until May 18 and they still had 30 days from that point, even though I have a receipt from the post office saying it was sent on April 21. They still have not returned my money, it's been about 40 days now. I've filed a complaint with everyone I know.
Jamie
Gallatin, Tennessee
U.S.A.
