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  • Report:  #323097

Complaint Review: World Savings - Charlotte North Carolina

Reported By:
- Hayward, California,
Submitted:
Updated:

World Savings
1525 West W.T. Harris Blvd Charlotte, North Carolina, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Late 2007 I obtained an HELOC with World Savings Bank (my then mortgage company). After I received lmy HELOC (approximately one or two months afterwards) Wachovia Bank bought out World Savings leaving me with a balance from the HELOC that transferred over to Wachovia Bank. I made the decision to open a Wachovia checking account so that I can have online bill pay and also free automatic overdraft protection. At the time I opened my checking account with Wachovia bank they gave me a credit card without my approval. After this time I had made several purchases knowing (or thinking) that I had overdraft protection with my HELOC loan. This was not the case. They put everything that was overdrafted on the credit card that they gave me when I received my new checking account. I cannot have overdraft protection, nor can I transfer funds from this HELOC account to another account. What can I do? They did not disclose any of this to me when I got the HELOC loan nor when I got the new account from Wachovia Bank. There are too many restrictions on this HELOC which defeats the purpose of having one. I was deceived.

Marie

Hayward, California

U.S.A.


1 Updates & Rebuttals

Tim

San Antonio,
Texas,
U.S.A.
You're kidding right.

#2UPDATE EX-employee responds

Sat, January 10, 2009

You are mad because you opened up a checking account with Wachovia then they gave you a credit card that you didn't have to apply for which gave you the overdraft protection and you are mad because you THOUGHT it would just go to your HELOC which is a MORTGAGE not a banking or deposit product. You stated yourself you didn't know if it would go to the HELOC but your upset because you didn't check on it or think to ask before you bought too much stuff!!!!!!! So over consumers complaining because they didn't do anything to prevent their mishaps. The free overdraft is with the credit card and if you asked or read the application it would have told you this.

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